Sales Specialist

Ceramic Pro; Ernakulam; On-site; INR 300,000 - 540,000; Full time

Job summary

Ceramic Pro, based in Kochi, seeks a Sales Specialist to engage customers in person, explain our coating solutions, and recommend matching products. The role emphasizes product demonstrations, lead follow-up, and closing deals to hit targets.

The position focuses on maintaining strong partner relationships and supporting promotions with the local team, delivering an excellent showroom experience for customers.

Qualifications

• Strong communication and customer service skills to engage customers and explain products.
• Proven sales ability with consultative selling, lead follow-up, and closing deals against targets.
• Experience in training and guiding partners or junior staff on product features and sales best practices.

Responsibilities

• Conduct product demonstrations and explain Ceramic Pro offerings to customers.
• Manage inquiries, follow up on leads, and close sales to meet targets.
• Maintain relationships with detailing partners and car care professionals, providing product knowledge.
• Collaborate with the local team on promotions and training for customers or partners.
• Ensure an excellent showroom and customer experience.

Skills

Communication skills

Customer service

Consultative selling

Lead follow-up

Closing sales

Training & sales management

CRM familiarity

On-site work

Education

Business/Marketing degree

Tools

CRM software

Job description

Company Description

Ceramic Pro is a global leader in nano-ceramic protection, specializing in advanced coatings and protective solutions that elevate vehicle preservation and appearance. The company offers professional ceramic coatings, premium paint protection films, and innovative window films that set high standards for automotive protection and enhancement. Originally engineered for heavy industry, Ceramic Pro products provide durable, long-term protection for paint, alloy wheels, rubber, glass, and leather, outperforming traditional waxes and sealants. Ceramic Pro is trusted by over 2,500 detailing and car care professionals across more than 55 countries, reflecting its strong international presence and reputation for quality. Team members join a fast-evolving, innovation-driven environment within the automotive care industry.

Role Description

This is a full-time, on-site Sales Specialist role based in Kochi. The Sales Specialist will engage with customers in person, explain Ceramic Pro’s product offerings, and recommend solutions that match customer needs. Daily responsibilities include conducting product demonstrations, managing inquiries, following up on leads, and closing sales to meet or exceed targets. The role also involves maintaining strong relationships with detailing partners and car care professionals, supporting them with product knowledge and updates. The Sales Specialist will collaborate with the local team on promotional activities, provide basic training to customers or partners on product use, and ensure an excellent showroom and customer experience.

Qualifications

• Strong Communication and Customer Service skills to engage customers, understand needs, and provide clear product explanations.
• Proven Sales skills, with experience in consultative selling, lead follow-up, and closing deals in a target-driven environment.
• Experience in Training and Sales Management to guide partners or junior staff on product features and sales best practices.
• Familiarity with automotive care or related industries is preferred, especially coatings, detailing, or car accessories.
• Ability to work on-site in Kochi, with a proactive, results-oriented mindset and strong interpersonal skills.
• Basic computer literacy for managing customer data, reporting, and using CRM or sales tools.
• Relevant education in Business, Marketing, or a related field is an advantage, though equivalent experience will be considered.