Sales Representative

Shri Paramani Jewels; New Delhi; On-site; INR 250,000 - 500,000; Full time

Job summary

Shri Paramani Jewels in New Delhi is seeking a polished Sales Representative to engage premium clientele in our showroom, understand their needs, and present curated jewellery with confidence and discretion. You will drive sales while delivering a luxury customer experience that reflects our brand.

The role involves building lasting relationships with high-value clients, following up via calls and WhatsApp, and coordinating with internal teams to ensure seamless order execution and exceptional

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal and relationship-building skills.
• Confidence in dealing with high-value, premium customers.
• Professional appearance and excellent grooming.
• Strong sales and negotiation skills.
• Ability to understand customer needs and recommend products.
• Customer-first and service-oriented approach.
• Good follow-up and client management skills.

Responsibilities

• Welcome and engage with customers visiting the showroom.
• Understand preferences, occasions and budgets.
• Present and explain jewellery collections in an engaging manner.
• Handle premium and HNI clients with discretion and professionalism.
• Build and maintain long-term client relationships.
• Follow up with prospects via calls and WhatsApp.
• Maintain customer records and ensure timely follow-ups.
• Achieve individual and team sales targets.
• Generate repeat business through client relationship management.
• Coordinate with internal teams for smooth order execution.

Skills

Verbal communication

Interpersonal skills

Sales & negotiation

Premium/HNI client handling

Customer needs analysis

Grooming & presentation

Follow-up & CRM

Job description

Shri Paramani Jewels is a premium jewellery brand offering a curated range of fine gold and silver jewellery. We are looking for a polished, confident and customer-focused Sales Representative who can represent our brand professionally and deliver an exceptional experience to our premium clientele.

Role Overview

The Sales Representative will be responsible for assisting customers throughout their jewellery-buying journey, understanding their requirements, presenting suitable products, building relationships, and converting enquiries into sales.

The ideal candidate should be comfortable interacting with high-end/HNI clients and understand the importance of discretion, professionalism, personal attention and luxury customer service.

Key Responsibilities

• Welcome and professionally engage with customers visiting the showroom.
• Understand customer preferences, requirements, occasions and budgets.
• Present and explain jewellery collections in an engaging and knowledgeable manner.
• Handle premium and HNI clients with confidence, professionalism and discretion.
• Build and maintain long-term relationships with customers.
• Follow up with prospective and existing customers through calls and WhatsApp.
• Maintain customer records and ensure timely follow-ups.
• Achieve individual and team sales targets.
• Generate repeat business through effective client relationship management.
• Handle customer queries and coordinate with internal teams for smooth order execution.
• Stay updated on jewellery collections, designs, materials, pricing and brand offerings.
• Maintain excellent grooming, communication and showroom etiquette.
• Provide a personalised and premium customer experience at every interaction.

What We Are Looking For

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Confidence in dealing with high-value and premium customers.
• Professional appearance and excellent grooming.
• Strong sales and negotiation skills.
• Ability to understand customer needs and recommend appropriate products.
• A customer-first and service-oriented approach.
• Good follow-up and client management skills.
• Ability to work in a target-driven environment.
• Presentable, confident and composed personality.

Preferred Background

Candidates with experience in any of the following would be preferred:

• Luxury retail
• Jewellery / Fashion
• High-end retail
• Hospitality / Luxury hospitality
• Client servicing

Candidates with a strong interest in luxury, jewellery and fashion, along with excellent communication and client-handling skills, are also encouraged to apply.