Sales Executive

Kriyora Concepts; Chennai District; On-site; INR 201,000 - 357,000; Full time

Job summary

Kriyora Concepts in Chennai is seeking a customer-focused showroom executive to welcome customers, understand their needs and guide them through jewellery selections. You will present designs, explain pricing and schemes, and coordinate the sales process from greeting to billing and delivery.

Ideal candidates have excellent communication in Tamil and English, a strong service mindset, and are comfortable working targets in a fast-paced retail environment at a jewellery showroom.

Qualifications

• Excellent communication and interpersonal skills.
• Pleasant personality with a strong customer-service orientation.
• Good convincing and selling skills.
• Ability to understand customer needs and recommend suitable products.
• Positive attitude, confidence and willingness to learn.
• Target-oriented and self-motivated.
• Good Tamil and English communication skills; knowledge of additional languages will be an advantage.
• Basic computer knowledge.
• Jewellery or retail sales experience will be an added advantage.

Responsibilities

• Welcome customers and provide a warm, professional showroom experience.
• Understand customer requirements, preferences and budget.
• Present and explain jewellery designs, collections, product specifications, pricing and applicable schemes.
• Assist customers in selecting jewellery according to their requirements.
• Demonstrate good product knowledge and confidently answer customer queries.
• Handle the complete sales process professionally, from customer interaction through billing and delivery coordination.
• Follow up with customers regarding enquiries and prospective sales.
• Develop and maintain good relationships with customers to encourage repeat business.
• Achieve assigned individual and team sales targets.
• Maintain proper product handling and ensure jewellery is handled safely and responsibly.
• Keep display counters neat, organised and visually appealing.
• Coordinate with billing, inventory and other departments to ensure smooth customer service.
• Participate in showroom promotions, events, customer engagement activities and marketing initiatives.
• Maintain professional grooming, communication and showroom etiquette at all times.
• Adhere to company policies, procedures and security guidelines.

Skills

Communication skills

Customer service

Sales skills

Needs understanding

Positive attitude

Tamil/English

Computing basics

Jewellery sales

Job description

Key Responsibilities

• Welcome customers and provide a warm, professional showroom experience.


• Understand customer requirements, preferences and budget.


• Present and explain jewellery designs, collections, product specifications, pricing and applicable schemes.


• Assist customers in selecting jewellery according to their requirements.


• Demonstrate good product knowledge and confidently answer customer queries.


• Handle the complete sales process professionally, from customer interaction through billing and delivery coordination.


• Follow up with customers regarding enquiries and prospective sales.


• Develop and maintain good relationships with customers to encourage repeat business.


• Achieve assigned individual and team sales targets.


• Maintain proper product handling and ensure jewellery is handled safely and responsibly.


• Keep display counters neat, organised and visually appealing.


• Coordinate with billing, inventory and other departments to ensure smooth customer service.


• Participate in showroom promotions, events, customer engagement activities and marketing initiatives.


• Maintain professional grooming, communication and showroom etiquette at all times.


• Adhere to company policies, procedures and security guidelines.

Skills & Competencies

• Excellent communication and interpersonal skills.


• Pleasant personality with a strong customer-service orientation.


• Good convincing and selling skills.


• Ability to understand customer needs and recommend suitable products.


• Positive attitude, confidence and willingness to learn.


• Target-oriented and self-motivated.


• Good Tamil and English communication skills; knowledge of additional languages will be an advantage.


• Basic computer knowledge.


• Jewellery or retail sales experience will be an added advantage.