Sales Prog & Incentive Mgmt Specialist

Accenture services Pvt Ltd; Gurugram District; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Accenture services Pvt Ltd in Gurgaon is seeking a Sales Prog & Incentive Mgmt Specialist to lead end-to-end Incentive Compensation operations, including plan setup, payout processing, reconciliation, and dispute management. The role requires 7–11 years of experience and graduation in any field.

You will own payout accuracy, SLA compliance, and drive process improvements while collaborating with stakeholders and guiding a team of specialists in a 24x7 environment.

Qualifications

• Graduation is required.
• 7–11 years of experience in incentive compensation or related field.

Responsibilities

• Lead end-to-end Incentive Compensation operations including plan setup, payout processing, reconciliation and dispute management.
• Manage plan setup, payment calculation, reconciliation and dispute resolution.
• Own payout accuracy, SLA compliance and exception management.
• Support AI-enabled tools, automation and process improvement.
• Interact with stakeholders and support operational delivery.
• Lead and mentor a team of specialists and provide coaching and feedback.

Skills

Incentive Compensation

Trade Promotion

Pricing & Profitability

Education

Any Graduation

Job description

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization

Designation: Sales Prog & Incentive Mgmt Specialist

Qualifications: Any Graduation

Years of Experience: 7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Lead end to end Incentive Compensation operations including plan setup, payout processing, reconciliation, validation and dispute management. Ensure payout accuracy, SLA adherence, operational controls, team performance and continuous improvement. What are we looking for?
• Any Graduation
• 8 to 10 years relevant experience with strong Incentive Compensation expertise
• 5 to 6 years people management experience
• Experience managing end to end Incentive Compensation programs
• Strong analytical, communication and stakeholder management skills
• Project and program management experience
• Documentation and process governance expertise
• Ability to work in a 24x7 environment
• Process & Domain Expertise
• Sales Operations and Incentive Compensation Management
• Incentive setup, administration and payout processing
• Payment calculation, reconciliation- Roles and Responsibilities:
• Operations Management
• Execute end to end Incentive Compensation operations
• Manage plan setup, payment calculation, reconciliation and dispute resolution
• Own payout accuracy, SLA compliance and exception management
• Support AI enabled tools, automation and process improvement
• Create workplans and contribute to process design
• Interact with stakeholders and support operational delivery
• Team Leadership
• Lead and mentor a team of specialists
• Review performance and provide coaching and feedback
• Support hiring, onboarding and capability development
• Maintain knowledge management and documentation standards
• Drive engagement, retention and business continuity
• Support escalation handling and stakeholder communication
• Key Metrics
• Operational KPIs
• Payment Accuracy
• SLA Adherence
• Straight Through Processing Rate
• Reconciliation Accuracy
• Team Engagement and Retention
• Execution KPIs
• Dispute Resolution Timeliness
• Payout Delivery Timeliness
• Automation and Improvement Adoption
• Team Performance and Attrition
• Workplan Delivery Against Timelines