Sales Ops Business Analyst

Infoblox; Bengaluru; On-site; INR 800,000 - 1,000,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous PTO

Flexible work options

Learning opportunities

Charitable Giving Program

Job summary

A leading tech firm in Bengaluru seeks a Sales Operations Business Analyst to enhance system functionalities and ensure collaboration across teams. The role requires a minimum of 3 years in Sales Operations within a tech or SaaS company, strong problem-solving abilities, and an organized approach. You will engage with multiple departments and manage system requirements. This position offers comprehensive health coverage and opportunities for career growth.

Qualifications

• Minimum of 3 years experience in high tech industry or SaaS company.
• Detail-oriented and self-starter with a can-do attitude.
• Strong business acumen of the sales cycle.

Responsibilities

• Develop partnerships with various functional organizations.
• Participate in UAT and post-deployment testing.
• Identify and analyze process inefficiencies.

Skills

Sales Operations knowledge

Problem-solving skills

Organization

Ability to work independently

Education

BA or BS degree

Tools

Salesforce.com

Apptio

Highspot

Clari

SalesLoft

Gong

Traction Complete

Job description

Sales Operations Business Analyst

We have an opportunity for a Sales Operations Business Systems Analyst to join our team in Bangalore reporting to the Senior Director of Sales Operations. You will gather requirements, test, and resolve issues for system enhancements, mainly in Salesforce.com. You'll also work with tools like Apptio (Target Process), Highspot, Clari, SalesLoft, Gong and Traction Complete. Your role involves collaborating with IT, Finance, Sales Enablement, and other teams to ensure business requirements are met and documented for the enablement of users.

Be a Contributor — What You’ll Do

• Develop strong partnerships with IT, Sales, Channel, Marketing, Finance, and other functional organizations
• Actively participate in UAT, post-deployment testing with the worldwide Revenue Operations extended team ensuring efficient and on-time delivery of features
• Administration of key technology platforms
• Proactively identify and analyze system and process inefficiencies and support projects to improve or automate processes.
• Develop and maintain process documents for new or changing system functionality and processes in our web page/resource center (Highspot)

Be Prepared — What You Bring

• Minimum of 3 years experience in high tech industry/SaaS company, Sales Operations or similar role preferred
• Organized and detail oriented
• Self-starter with a can-do attitude who is willing to work independently in a dynamic, fast-paced environment but wants to be part of a team
• Strong problem-solving skills and business acumen of the sales cycle (prospecting to closing)
• Positive attitude and drive to see things through
• BA or BS preferred

Be Successful — Your Path

First 90 Days:

• Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work

Six Months:

• Demonstrate a strong understanding of Infoblox’s Sales Processes and the relationship of data across tools used by the sales organization
• Be recognized as an expert in new systems and tools by adding value to the enhancement process
• Have developed relationships with key stakeholders of cross functional teams, with a clear understanding of their roles/impacts within the company

One Year:

• Demonstrate the ability to provide system and process improvements recommendations based on your experience
• Continue your career growth and take on special projects
• Complete certification programs for tools used by the sales teams

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career‑mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications

Ready to Be the Difference?

Infoblox is an Affidative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Job Info

• Job Identification 7522
• Locations Infoblox Technical Support and Software Development Private Limited, Bangalore, Karnataka, 560010, IN