Sales Ops Analyst 1

VIAVI Solutions; Pune District; On-site; INR 350,000 - 700,000; Full time

Job summary

Viavi Solutions in Pune, India is seeking a results-driven presales coordinator to drive purchase orders and generate quotes for Viavi products. You will work closely with the sales team to ensure quotes are accurate and orders are booked with approved pricing, providing pre-sales and post-sales support as needed.

Responsibilities include assisting channel partners, handling quotes through QuoteEdge, and staying updated on product changes.

Qualifications

• Must provide daily quotes for customers and sales requests.
• Experience supporting pre-sales and post-sales activities.
• Familiarity with quoting tools and product configuration.

Responsibilities

• Drive purchase orders and push Viavi revenue.
• Provide quotes quickly for customer and sales requests (90% of duties).
• Work with OM to ensure orders are booked with approved quotes.
• Assist channel partners with quoting and pricing.

Skills

Quoting

Pre-sales

Post-sales

Sales support

QuoteEdge

Part numbers

Customer inquiries

Tools

QuoteEdge

Job description

Summary:

Duties & Responsibilities:

• Primary responsibility is to drive help purchase orders and push new VIAVI revenue.
• Provide daily, timely, quotes for customer and sales requests for Viavi products 90% of duties.
• Working closely with OM to ensure orders are booked with proper approved quotes
• Provide quoting assistance to VIAVI channel partners and direct sales.
• Provide MSD and QuoteEdge training/help to sales.
• Stay up to date with NSE product software releases, product notifications, part number changes, model discontinuation, product launches, etc.
• Facilitate customer credit card transactions via PayNow link on quote

Provide pre-sales and/or post-sales support.

Working closely with our sales teams to provide end-to-end support with pricing and creating quotes.

Helping sales with configurations, part numbers, use of system, quoting issues.

Responding to customer and field inquiries related to quotes, orders, product Information.

Qualify leads and forwarding to correct sales person

Understanding customer needs and requirements to help position the right solution product/routing qualified opportunities to sales rep for further development.

Answering Viavi phone line for NSE sales support (US based only)

Responsible for responding to sales/customers via group email mailbox. (internally and externally)

Quoting out of Viavi quoting tool (QuoteEdge) 90% of the job