Sales Ops Analyst 1

Viavi Solutions India Pvt. Ltd.; Pune District; On-site; INR 550,000 - 900,000; Full time

Job summary

Viavi Solutions India Pvt. Ltd. Pune is seeking a capable quoting specialist to handle daily quotes for customer and sales requests. You will work closely with order management to ensure orders are booked with approved quotes and provide training on MSD and QuoteEdge to sales teams.

You will also assist channel partners, stay updated on product changes, and respond to inquiries with accurate product information and pricing. This role supports end-to-end sales with quotation accuracy.

Qualifications

• Experience in B2B tech sales and telecom quotes.
• Familiarity with quoting tools and processes.

Responsibilities

• Prepare and deliver quotes for Viavi products promptly.
• Collaborate with sales to ensure quotes are approved and accurate.
• Assist channel partners with pricing and product information.
• Support end-to-end quoting, including order booking and follow-up.

Skills

Quoting & pricing

Pre-sales support

Channel sales coordination

Customer communications

MSD training

Tools

QuoteEdge

Viavi quoting tool

Job description

Summary: Duties & Responsibilities:

Provide daily, timely, quotes for customer and sales requests for Viavi products 90% of duties. Working closely with OM to ensure orders are booked with proper approved quotes Provide quoting assistance to VIAVI channel partners and direct sales. Provide MSD and QuoteEdge training/help to sales. Stay up to date with NSE product software releases, product notifications, part number changes, model discontinuation, product launches, etc. Facilitate customer credit card transactions via PayNow link on quote Provide pre-sales and/or post-sales support. Working closely with our sales teams to provide end-to-end support with pricing and creating quotes. Helping sales with configurations, part numbers, use of system, quoting issues. Responding to customer and field inquiries related to quotes, orders, product Information. Qualify leads and forwarding to correct sales person Understanding customer needs and requirements to help position the right solution product/routing qualified opportunities to sales rep for further development. Answering Viavi phone line for NSE sales support (US based only) Responsible for responding to sales/customers via group email mailbox. (internally and externally) Quoting out of Viavi quoting tool (QuoteEdge) 90% of the job

Pre-Requisites / Skills / Experience Requirements:

VIAVI empowers Service Providers and IT organizations to manage the network lifecycle for complex 5G and Fiber networks with intuitive instruments, systems and technologies; and our expertise in light management and optical coatings help protect the world's bank notes from counterfeiters, enhance the colors you see, and enable advanced technology such as 3D sensing. We are a team of thought leaders who have the freedom to support and innovate and look for new effective and efficient solutions for our customers.