Sales Operations Support - Clinker & Exports, Inst Sales, Guwahati

DALMIA BHARAT Ltd; Kamrup Metropolitan; On-site; INR 350,000 - 520,000; Full time

Job summary

DALMIA BHARAT Ltd in Guwahati seeks an Executive – Senior Executive for Sales Operations Support (Clinker & Exports, Institutional Sales). The role coordinates export documentation, pricing, and buyer records, while backing the sales team with back-office MIS support to ensure smooth freight and customer service.

You will work with logistics, finance, and commercial teams to ensure compliance with SOPs and regulatory requirements, including tenders and quotations.

Qualifications

• Graduate degree in any field.
• Experience with export documentation and customs clearance.
• Coordination with plant dispatch teams and back-office support.

Responsibilities

• Handle export documentation and customs clearance, coordinating with plant dispatch teams.
• Maintain pricing sheets, order trackers, and buyer documentation.
• Support invoicing and compliance for exports; provide back-office MIS support to Institutional Sales.
• Coordinate with logistics, finance, and commercial teams to ensure seamless customer service delivery.
• Ensure adherence to sales SOP and applicable laws in documentation.
• Track material movements, pending orders, and align with delivery schedules.
• Assist in preparing tenders, quotations, and project-specific documents.
• Maintain customer agreements and dispatch documentation approvals.
• Follow up for billing, payments, and credit notes.
• Provide operational support during customer meetings, audits, or reviews.

Skills

Export coordination

Documentation

MIS reports

Customer service support

Pricing sheets

Education

Graduate degree

Tools

MS Excel

ERP/CRM

MIS tools

Job description

Sales Operations Support - Clinker & Exports, Inst Sales, Guwahati

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Job Description

Designation:Executive – Senior Executive

Function:Institutional Sales

Credentials: Any Graduate

Reporting to: ASM – Clinker & Exports

Responsibilities:

• To handle all export documentation, customs clearance, coordination with plant dispatch teams.
• To maintain pricing sheets, order trackers, and buyer documentation.
• Support invoicing and compliance for exports.To provide comprehensive back-office, coordination, and MIS related support to the Institutional Sales Team
• Support the Sales Team by coordinating with logistics, finance & commercial teams to to enable seamless customer service delivery
• Ensure adherence to all sales & statutory documentation as per Sales SOP and applicable laws
• Track material movements, pending orders, and ensure alignment with customer delivery schedules
• Assist in preparation and submission of tenders, quotations, and project-specific documentations
• Ensure proper maintenance of customer agreements, institutional rate approvals, and dispatch documentation
• Follow up for billing, payment and credit note processing
• Provide operational support during customer meetings, audits, or review sessions.

Job Info

• Job Identification 9306
• Degree Level Graduate
• Job Schedule Full time
• Job Shift Day
• Locations 3rd & 4th Floor, Guwahati, Assam, 781005, IN