Sales Operations Specialist

Energy Aspects Ltd.; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Annual bonus

Private health insurance

Company pension

Share options

Gym membership

Generous holiday policy

Job summary

Energy Aspects Ltd. in Kolkata seeks a Sales Operations Specialist to join our growing team.

You will handle orders and contracts in Salesforce, support the sales and operations teams, and maintain CRM data integrity in a fast-paced environment. The role requires independent planning, strong Excel and MS Office skills, and the ability to collaborate with cross-functional teams, including legal and finance, while delivering accurate reports and insights.

Qualifications

• Sales Operations experience in a fast-paced environment.
• Experience with Salesforce reporting.
• Must be comfortable with working on government holidays.
• Excellent written skills.
• Excellent MS Office skills, including Excel.
• Naturally proactive, self-motivated and highly organised.
• High attention to detail and a keen eye for problem solving.
• Professional telephone and communication manner and the ability to interact up to Senior Director level.
• Ability to work with a high level of independence and collaborate effectively in a team.
• Holds a high level of integrity and ethical standards.
• Capable of collaborating effectively with prospects and internal teams.

Responsibilities

• Creating and managing orders and contracts on Salesforce in close coordination with our commercial, finance and legal teams.
• Providing guidance and support to sales representatives on deal structuring ensuring compliance with company policies.
• Assisting the sales team with due diligence questionnaires, in collaboration with our legal, product and data teams.
• Working closely with, and providing support to, the Sales Operations Manager and Head of Sales.
• Identifying opportunities for improvement in the sales processes and systems to ensure greater sales effectiveness and efficiency.
• Collaborating with the Salesforce team to identify issues that require troubleshooting.
• Providing recurring and ad hoc Salesforce and Excel reports
• Proactively monitoring and maintaining high quality accurate reporting, ensuring everyone is consistently following the business processes.
• Overseeing data integrity and updating of Salesforce.
• Updating training material on Confluence.
• Providing on-boarding assistance to the Sales team.
• Helping organise internal and external events, including management of registrations and post-event attendee follow up.
• Providing onsite logistics support during live webinars.
• Any ad hoc admin duty and projects as required.

Skills

Sales Operations

Salesforce reporting

Excel

MS Office

Organised

Attention to detail

Communication

Independence

Team collaboration

Tools

Salesforce reporting

Excel

Job description

Sales Operations Specialist

Department: Sales Operations

Employment Type: Permanent - Full Time

Location: Kolkata

Reporting To: Shirin Ruholfada

Description

Energy Aspects currently has an exciting opportunity available for a Sales Operations Specialist to join our growing Kolkata team. This is a fantastic opportunity for a fast-paced individual with sales operations experience to join our global team and contribute to our continued growth story.

Sales Operations Specialists are client-facing and provide core support to our Sales and Sales Operations teams, ensuring effective and successful client interaction. They are also responsible for regular reporting and reviewing subscription contracts whilst ensuring data integrity of the CRM system.

This position will require flexibility and the drive to go beyond the core hours when needed, ensuring we all fulfil our goals. All team members are encouraged to build their professional reputation within the industry and are supported by some of the most well-regarded energy sector commentators. You must be able to work independently, as well as be capable of planning and prioritising to achieve success.

In exchange, we offer excellent remuneration, a high-performance culture, with challenging and exciting work with like-minded and talented colleagues.

Key Responsibilities

• Creating and managing orders and contracts on Salesforce in close coordination with our commercial, finance and legal teams.
• Providing guidance and support to sales representatives on deal structuring ensuring compliance with company policies.
• Assisting the sales team with due diligence questionnaires, in collaboration with our legal, product and data teams.
• Working closely with, and providing support to, the Sales Operations Manager and Head of Sales.
• Identifying opportunities for improvement in the sales processes and systems to ensure greater sales effectiveness and efficiency.
• Collaborating with the Salesforce team to identify issues that require troubleshooting.
• Providing recurring and ad hoc Salesforce and Excel reports
• Proactively monitoring and maintaining high quality accurate reporting, ensuring everyone is consistently following the business processes.
• Overseeing data integrity and updating of Salesforce.
• Updating training material on Confluence.
• Providing on-boarding assistance to the Sales team.
• Helping organise internal and external events, including management of registrations and post-event attendee follow up.
• Providing onsite logistics support during live webinars.
• Any ad hoc admin duty and projects as required.

Skills, Knowledge and Expertise

• Sales Operations experience in a fast-paced environment
• Experience with Salesforce reporting.
• Must be comfortable with working on government holidays.
• Excellent written skills.
• Excellent MS Office skills, including Excel.
• Naturally proactive, self-motivated and highly organised
• High attention to detail and a keen eye for problem solving.
• Professional telephone and communication manner and the ability to interact up to Senior Director level.
• Ability to work with a high level of independence and collaborate effectively in a team.
• Holds a high level of integrity and ethical standards.
• Capable of collaborating effectively with prospects and internal teams.

Our Culture & Benefits

Welcome to our unique workplace where a passion for our industry-leading product sits at the heart of who we are.

Life at EA is completely eclectic, fostered through the global nature of the business and a real appreciation of the many cultures of our diverse team. We unite as a single, cohesive team through an array of social clubs that cater to a spectrum of interests, from running and yoga to football and culinary adventures. These groups create a collegial and dynamic atmosphere that extends beyond work, promoting a healthy and balanced lifestyle for our team.

Our strategically located offices are all set in prestigious buildings, offering you the convenience of nearby gyms, retail therapy, diverse dining options, and accessible public transport.

Our office spaces are thoughtfully equipped to enhance your day-to-day experience whether working independently or collaborating with teammates. Enjoy the simple pleasures of a freshly brewed coffee, healthy snacks, and a social space for celebratory moments. One of the unique traits of life at Energy Aspects is the way our international colleagues often delight us with treats from around the globe. It’s safe to say you’ll never go hungry in our offices!

We recognise your contribution with a competitive compensation package that includes annual bonuses, comprehensive private health insurance, and substantial pension contributions. Additionally, we offer company share options, subsidised gym memberships, and a generous holiday policy to support your financial and personal well-being.

Join a company that values your professional growth and personal fulfilment, all within a supportive and engaging environment.