Sales Operations Specialist

Paramount Computer Systems; India; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading IT services firm in India is seeking a Sales Operations Specialist to streamline sales processes and support the sales team with data-driven insights. Responsibilities include managing the CRM system, generating sales reports, collaborating with stakeholders, and improving sales forecasting. The ideal candidate has a Bachelor’s degree and 3-5 years of relevant experience, along with strong analytical and CRM skills. This position is full-time and offers opportunities for professional growth.

Qualifications

• 3-5 years of experience in sales operations or similar role.

Responsibilities

• Maintain CRM, ensuring data integrity.
• Develop and maintain sales analytics reports.
• Drive pipeline calls across business units.
• Facilitate sales and operations strategy.
• Support sales teams with operational tasks.
• Conduct data analysis on sales performance.
• Assist in onboarding new sales representatives.

Skills

CRM systems expertise (Microsoft Dynamics D365)

Project management

Analytical skills

Advanced Excel skills

Interpersonal skills

Education

Bachelor’s degree in business administration or related field

Job description

Sales Operations Specialist – Paramount Computer Systems

We are looking for a motivated sales operations associate to streamline our sales processes and support our sales team with data‑driven insights.

This role involves managing the CRM system and Microsoft tools such as Excel, generating sales reports, and creating dashboards to track KPIs and other key metrics. The specialist will also collaborate with stakeholders and team members to improve sales forecasting, assist in pricing strategies, and enhance overall team performance.

Roles and Responsibilities

• Maintain CRM, ensuring data integrity and optimizing workflows
• Develop and maintain sales analytics reports and dashboards
• Drive pipeline calls across business units
• Facilitate sales and operations strategy development and execution
• Support sales teams with custom opportunities and operational tasks
• Apply data cleansing techniques and develop new data acquisition methods
• Engage with internal stakeholders for data needs and analysis
• Assist in sales compensation and commission calculations
• Conduct data analysis on sales performance, identifying trends, and providing actionable insights to support strategic decision‑making
• Assist in the onboarding of new sales representatives by providing training on CRM systems, sales processes, and sales tools

Education & Experience

• Bachelor’s degree in business administration, sales, business operations, or a related field
• 3‑5 years of experience in sales operations, sales enablement, or a similar role

Skills

• Strong experience with CRM systems like Microsoft Dynamics D365
• Strong project management and follow‑up skills
• Excellent analytical skills with a strong ability to conduct data analysis and work with metrics to drive team performance
• Advanced Excel skills and experience in creating dashboards for KPI tracking and sales analytics
• Highly detail‑oriented with a data‑driven approach to sales management and business operations
• Interpersonal skills; ability to build strong relationships with stakeholders and sales team members to improve team performance and achieve sales targets

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Sales, Business Development, and Consulting

Industries

• IT Services and IT Consulting
• Information Technology & Services
• Computer and Network Security