Sales Operations Manager

Manatal; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Manatal in Bengaluru seeks a Project Manager for cross-functional projects with a focus on GTM operations. The candidate will lead a team of Salesforce professionals and collaborate with Sales, Customer Success, and Marketing teams. Ideal candidates have at least 3 years of overall experience, strong Salesforce knowledge, and data analysis skills using Excel. This position emphasizes self-starting and problem-solving capabilities, making it integral to enhancing sales productivity.

Qualifications

• Minimum 3 years of experience in GTM Ops, preferably in SaaS or consulting firms.
• Strong knowledge of Salesforce and related solutions.
• Expertise in Excel including VLOOKUP and Pivots.

Responsibilities

• Lead a team of Salesforce admins and developers.
• Analyze sub-optimal performances to improve sales productivity.
• Gather and document business requirements from leadership.

Skills

Salesforce knowledge

Data analysis skills

Cross-functional program management

Strong communication skills

Self-starter

Tools

Excel

Job description

• Project manager for all cross-functional and internal projects implemented by the operations team (this includes our Salesforce team)
• Product Owner for process improvements. You will be analyzing sub-optimal performances with a focus on improving sales productivity and measuring it objectively.
• Work internally with leadership to gather and document business requirements, propose solutions, assess technologies, and determine complexity for a wide variety of potential process and system solutions to address business needs.
• The role will lead a team of Salesforce admins and developers
• The role will work closely with our Sales, Customer Success, Marketing, and Finance teams
• You will be working on sales quota and capacity planning with the GTM leadership
• You will work on commission planning with sales and finance leadership
• The role will expose you to work on sales forecasting with regional sales leaders
• You will also be working closely with CEOs office on org-wide key initiatives

Qualifications

Qualifications for the role

• You are someone who has worked at least a year in a B2B startup working in GTM Ops (with overall experience of at least 3 years) or have experience working in a GTM Ops role for at least three years in a larger organization (preferably SaaS or one of the business consulting firms)
• Strong knowledge of Salesforce and related solutions. Understanding Salesforce best practices to drive adoption is key to this role.
• Data analysis skills including strong Excel skills. You gotta know what VLOOKUP and Pivots are on Excel
• Cross-functional program management experience leading medium-to-large scale initiatives
• Strong communication skills are key to this position given the role exposes you to high stakeholder management
• Self-starter who can operate independently
• You bring proposed solutions to the table and not just plain problems (we are firm believers that if you bring a problem to the table, your boss now has two problems!)