Sales Operations Manager

Skyroot Aerospace; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Skyroot Aerospace is seeking a highly analytical Sales Operations Manager to build and manage the operational backbone of our launch sales team. You will own CRM administration, forecasting, proposal management, pricing governance, and event operations to ensure accurate data and seamless customer engagement.

The role reports to the SVP of Business and requires 5+ years in sales or revenue operations within B2B environments.

Qualifications

• 5+ years of experience in Sales Operations, Revenue Operations, Deal Desk, or Commercial Operations within B2B organizations handling complex, high-value sales cycles.
• Hands-on administration experience with HubSpot or Salesforce CRM.
• Strong analytical skills with advanced Excel/Google Sheets and dashboard reporting capabilities.
• Proven experience managing forecasting processes relied upon by business leadership.

Responsibilities

• CRM Administration & Data Quality: Own and manage the HubSpot CRM platform, including pipelines, deal stages, workflows, integrations, and user administration.
• CRM data quality: Eliminate duplicate records, resolve inconsistencies, manage orphaned deals, and implement governance processes.
• Establish data import standards and conduct regular quality audits.
• Forecasting & Business Reporting: Manage weekly sales pipeline reviews and forecasting processes.
• Track business performance against annual targets across launch vehicles, regions, and quarters.
• Prepare leadership, board, and investor reports covering bookings, backlog, and launch manifest status.
• Proposal & Quote Desk Management: Manage proposal templates, RFP response libraries, and quotation workflows.
• Maintain pricing governance and approved price books across launch offerings.
• Ensure all quotations comply with internal approval processes and pricing guidelines.
• Track NDA and proposal status through each stage of the sales cycle.
• Events & Commercial Operations: Coordinate conference participation, sponsorship activities, customer meetings, registrations, travel, and logistics.
• Monitor event effectiveness through cost, meeting outcomes, and pipeline generation metrics.

Skills

Analytical mindset

Forecasting

Deal desk / Commercial ops

Tools

HubSpot CRM

Salesforce CRM

Job description

Join Skyroot Aerospace as a Sales Operations Manager

At Skyroot, we're transforming access to space. We are looking for a highly analytical and process-driven Sales Operations Manager to build and manage the operational backbone of our launch sales organization. This role will oversee CRM administration, sales forecasting, proposal management, pricing governance, and event operations to ensure data accuracy, forecasting reliability, and seamless customer engagement.

Reporting To:

SVP - Business

Experience:

5+ Years

Key Responsibilities

CRM Administration & Data Quality

• Own and manage the HubSpot CRM platform, including pipelines, deal stages, workflows, integrations, and user administration.
• Drive CRM data quality by eliminating duplicate records, resolving inconsistencies, managing orphaned deals, and implementing governance processes.
• Establish data import standards and conduct regular quality audits.

Forecasting & Business Reporting

• Manage weekly sales pipeline reviews and forecasting processes.
• Track business performance against annual targets across launch vehicles, regions, and quarters.
• Prepare leadership, board, and investor reports covering bookings, backlog, and launch manifest status.

Proposal & Quote Desk Management

• Manage proposal templates, RFP response libraries, and quotation workflows.
• Maintain pricing governance and approved price books across launch offerings.
• Ensure all customer quotations comply with internal approval processes and pricing guidelines.
• Track NDA and proposal status through each stage of the sales cycle.

Events & Commercial Operations

• Coordinate conference participation, sponsorship activities, customer meetings, registrations, travel, and logistics.
• Monitor event effectiveness through cost, meeting outcomes, and pipeline generation metrics.

Success Metrics

• 100% compliance of quotes through the approved quote desk and pricing framework.
• High CRM data accuracy with minimal duplicate records and stale opportunities.
• Improved proposal turnaround time and forecast reliability.
• Effective management of event ROI and commercial pipeline generation.

Desired Qualifications

• 5+ years of experience in Sales Operations, Revenue Operations, Deal Desk, or Commercial Operations within B2B organizations handling complex, high-value sales cycles.
• Hands-on administration experience with HubSpot or Salesforce CRM.
• Strong analytical skills with advanced Excel/Google Sheets and dashboard reporting capabilities.
• Proven experience managing forecasting processes relied upon by business leadership.

Preferred

• Experience in Aerospace, Defence, Capital Equipment, or Enterprise SaaS industries.
• Exposure to managing international conferences, exhibitions, and commercial events.
• Experience supporting deal sizes of $500K+.

Be part of India's journey to space and help build the systems that power the future of launch sales.