Sales Operations Executive

UNBOXROBOTICS LABS PRIVATE LIMITED; Pune District; On-site; INR 500,000 - 700,000; Full time

Job summary

UNBOXROBOTICS LABS PRIVATE LIMITED in Pune seeks a proactive Sales Operations Executive to support Sales and Business Development, manage leads, opportunities, and accounts, and keep CRM data accurate. You will generate reports, dashboards, and forecasts, coordinating with Marketing, Product, Finance, and Operations to drive growth.

You bring 1–3 years of relevant experience, strong communication, Excel and CRM experience, and a detail-oriented, process-driven mindset suitable for a fast-growing

Qualifications

• Strong communication and coordination skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and documentation accuracy.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience working with CRM platforms such as Zoho, Salesforce, HubSpot, or similar tools.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support the Sales and Business Development teams in managing leads, opportunities, and customer accounts.
• Maintain and update CRM systems with accurate customer, opportunity, and pipeline information.
• Track sales activities and ensure timely follow-ups across ongoing opportunities.
• Coordinate internal reviews and approvals required during the sales cycle.
• Prepare quotations, proposals, presentations, and customer-facing sales documents.
• Support tender submissions, contracts, purchase orders, and other commercial documentation.
• Generate and maintain sales reports, dashboards, and pipeline trackers.
• Monitor sales performance metrics and provide regular updates to leadership.
• Maintain records of customer interactions, opportunity status, and sales progress.
• Support forecasting and business review activities through data management and reporting.
• Work closely with Sales, Marketing, Product, Finance, and Operations teams to support business objectives.
• Coordinate customer meetings, follow-ups, and internal discussions.
• Support marketing initiatives through lead tracking, campaign coordination, and reporting.
• Ensure smooth communication between stakeholders throughout the sales lifecycle.
• Maintain accuracy and completeness of CRM records and sales documentation.
• Identify opportunities to improve sales processes, reporting structures, and operational efficiency.
• Support implementation of sales best practices and operational standards.

Skills

Strong communication

Coordination skills

Organizational skills

Attention to detail

Manage multiple priorities

Education

Bachelor's Degree in Business Administration, Commerce, Marketing, Engineering, or related field

Tools

Microsoft Excel

PowerPoint

Zoho CRM

Salesforce

HubSpot

Job description

• Support the Sales and Business Development teams in managing leads, opportunities, and customer accounts.
• Maintain and update CRM systems with accurate customer, opportunity, and pipeline information.
• Track sales activities and ensure timely follow-ups across ongoing opportunities.
• Coordinate internal reviews and approvals required during the sales cycle.

Proposal & Commercial Documentation

• Prepare quotations, proposals, presentations, and customer-facing sales documents.
• Support tender submissions, contracts, purchase orders, and other commercial documentation.
• Ensure all customer documentation is accurate, complete, and submitted within timelines.
• Coordinate with cross-functional teams to gather information required for customer proposals and discussions.

Reporting & Analytics

• Generate and maintain sales reports, dashboards, and pipeline trackers.
• Monitor sales performance metrics and provide regular updates to leadership.
• Maintain records of customer interactions, opportunity status, and sales progress.
• Support forecasting and business review activities through data management and reporting.

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Product, Finance, and Operations teams to support business objectives.
• Coordinate customer meetings, follow-ups, and internal discussions.
• Support marketing initiatives through lead tracking, campaign coordination, and reporting.
• Ensure smooth communication between stakeholders throughout the sales lifecycle.

Process Excellence

• Maintain accuracy and completeness of CRM records and sales documentation.
• Identify opportunities to improve sales processes, reporting structures, and operational efficiency.
• Support implementation of sales best practices and operational standards.

Requirements

Must Have

• Strong communication and coordination skills
• Excellent organizational and time-management abilities
• Strong attention to detail and documentation accuracy
• Proficiency in Microsoft Excel and PowerPoint
• Experience working with CRM platforms such as Zoho, Salesforce, HubSpot, or similar tools
• Ability to manage multiple priorities in a fast-paced environment

Good to Have

• Experience in B2B sales environments
• Exposure to robotics, automation, logistics, warehousing, manufacturing, or technology industries
• Familiarity with proposal management, tender documentation, and sales reporting
• Basic understanding of sales funnels, pipeline management, and business operations

Eligible Candidates

Desired Qualification

• Bachelor's Degree in Business Administration, Commerce, Marketing, Engineering, or a related field

Work Experience

• 1–3 years of experience in Sales Operations, Sales Coordination, Business Support, Commercial Operations, or similar roles

We Value

• Ownership and accountability
• Strong execution and follow-through
• Process-oriented mindset
• High attention to detail
• Ability to thrive in a startup environment
• Collaborative and customer-focused approach
• Continuous learning and improvement mindset

Why Join Us?

At Unbox Robotics, sales is not just about closing deals—it is about enabling the future of warehouse automation.

As a Sales Operations Executive, you will play a critical role in supporting strategic customer engagements, improving commercial processes, and helping drive growth across global markets.

You will work closely with leadership and cross-functional teams while gaining exposure to robotics, logistics, automation, and international business operations.