Sales Operations Associate-Voice

Accenture; Mumbai; On-site; INR 420,000 - 640,000; Full time

Job summary

Accenture is seeking a Sales Operations Associate in Mumbai to transform sales processes and drive a digital B2B revenue engine. The role emphasizes administrative and analytical support to the sales team, order processing, and revenue generation.

The candidate should possess 1–3 years of experience, be proficient in English, and comfortable with CRM systems and data processing. This position may involve rotating shifts and a fast-paced work environment.

Qualifications

• Graduation/12th/PUC/HSC is required.
• Ability to work in rotation shifts may be required.
• Good communication and organizational skills with CRM proficiency.

Responsibilities

• Provide administrative and analytical support to the sales team.
• Maximize revenue by managing customer accounts and processing orders.
• Generate reports and ensure smooth customer interactions.

Skills

Sales Operations Management

Adaptability

Agility

Workload Prioritization

Problem Solving

Written and Verbal Communication

Sales Order Processing

Sales Reporting

Data Processing

Education

Any Graduation/12th/PUC/HSC

Tools

CRM systems

Job description

Skill required:

Sales Support - Sales Enablement

Designation:

Sales Operations Associate

Qualifications:

Any Graduation/12th/PUC/HSC

Years of Experience:

1 to 3 years

Language - Ability:

English(International) - Proficient

What would you do

Transforming sales to become a future-ready and digital B2B revenue engine.

Sales Support resource is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets.

Equip sales teams with the right content, training, and data to drive sales activity.

What are we looking for

• Sales Operations Management
• Adaptable and flexible
• Agility for quick learning
• Prioritization of workload
• Problem-solving skills
• Written and verbal communication
• Sales Order Processing
• Sales Reporting
• Data Processing

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
• \Qualification\ Any Graduation,12th/PUC/HSC