Sales Operations

Attero; Dadri; On-site; INR 360,000 - 600,000; Full time

Job summary

Metal Mandi, an Attero initiative, is seeking a detail-oriented Sales Operations Executive to support the Sales/Business Development team with post-onboarding vendor coordination and operational activities. The role will ensure that newly onboarded vendors complete all required documentation, KYC, verification and system formalities.

You will maintain accurate vendor records in CRM, track onboarding status, coordinate with vendors and internal teams, review invoices and financial documents, and

Qualifications

• Excellent verbal and written communication skills.
• Strong vendor coordination and follow-up skills.
• Good working knowledge of MS Excel.
• Experience with CRM/ERP systems is preferred.
• Understanding of KYC and document verification processes.
• Ability to read and understand basic invoices and financial records.
• Strong attention to detail and data accuracy.
• Good organisational and multitasking skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Coordinate with newly onboarded vendors to complete post-onboarding formalities.
• Collect, upload and verify vendor documents and KYC information.
• Follow up with vendors to ensure timely completion of the KYC process.
• Identify documentation gaps and coordinate with vendors and internal teams for resolution.
• Update and maintain accurate vendor information on CRM/internal systems.
• Maintain trackers for vendor onboarding, KYC status, pending documents and activation.
• Coordinate with Sales, Operations and Finance teams to resolve vendor-related issues.
• Review basic invoices, financial records and supporting documents for accuracy and completeness.
• Ensure timely completion of the Vendor Onboarding → KYC → Verification → Activation process.
• Prepare regular reports and trackers using MS Excel.
• Provide backend operational support to the Sales/Business Development team.

Skills

Vendor coordination

MS Excel

CRM/ERP systems

KYC & docs

Attention to detail

Communication

Data accuracy

Organisational skills

Multitasking

Fast-paced environment

Tools

MS Excel

CRM/ERP systems

Job description

Location: Noida

Experience: 1–4 Years

About Metal Mandi

Metal Mandi, an Attero initiative, is a technology-enabled marketplace connecting suppliers and buyers across the e-waste and scrap ecosystem.

Role Overview

We are looking for a detail-oriented and proactive Sales Operations Executive to support the Sales/Business Development team with post-onboarding vendor coordination and operational activities.

The role will be responsible for ensuring that newly onboarded vendors complete all required documentation, KYC, verification and system formalities and are successfully activated and ready to transact on the platform.

Key Responsibilities

• Coordinate with newly onboarded vendors to complete post-onboarding formalities.
• Collect, upload and verify vendor documents and KYC information.
• Follow up with vendors to ensure timely completion of the KYC process.
• Identify documentation gaps and coordinate with vendors and internal teams for resolution.
• Update and maintain accurate vendor information on CRM/internal systems.
• Maintain trackers for vendor onboarding, KYC status, pending documents and activation.
• Coordinate with Sales, Operations and Finance teams to resolve vendor-related issues.
• Review basic invoices, financial records and supporting documents for accuracy and completeness.
• Ensure timely completion of the Vendor Onboarding → KYC → Verification → Activation process.
• Prepare regular reports and trackers using MS Excel.
• Provide backend operational support to the Sales/Business Development team.

Required Skills

• Excellent verbal and written communication skills.
• Strong vendor coordination and follow-up skills.
• Good working knowledge of MS Excel.
• Experience with CRM/ERP systems is preferred.
• Understanding of KYC and document verification processes.
• Ability to read and understand basic invoices and financial records.
• Strong attention to detail and data accuracy.
• Good organisational and multitasking skills.
• Ability to work in a fast-paced environment.

Preferred Candidate Profile

• 1–4 years of experience in Sales Operations, Vendor Operations, Vendor Management, Sales Coordination, Partner Operations, Business Operations or Onboarding.
• Prior experience working with vendors, merchants, partners or suppliers will be preferred.
• Candidates from Quick Commerce, E-commerce, Hyperlocal, Logistics, Fintech, B2B Marketplace or Aggregator businesses would be preferred.

Key Result Areas

• Timely completion of vendor KYC and documentation.
• Vendor activation and onboarding turnaround time.
• Accuracy of vendor data and documentation.
• Resolution of pending onboarding issues.
• Effective coordination with vendors and internal stakeholders.
• Timely and accurate reporting.