Sales Officer

Astral Pipes; South Goa District, North Goa; On-site; INR 400,000 - 550,000; Full time

Job summary

Astral Pipes is seeking a Field Sales Executive in Goa to drive distributor-led sales, plan monthly territory targets, and support distributors with visits, schemes, and timely materials. You will promote the Vishwas App for order booking and work with stakeholders to ensure product availability and strong brand visibility.

The role emphasizes converting visits into productive calls, resolving distributor and customer queries, and maintaining regular follow-ups on payments and billing.

Qualifications

• Experience in field sales and distributor management.
• Proven track record of achieving targets monthly.
• Strong communication and problem-solving skills.

Responsibilities

• Derive sales from distributors as per DRCP and plan monthly territory targets.
• Assist distributors to achieve their sales targets via visits, scheme communication and timely material service.
• Adhere to DRCP as planned by TSM and maintain daily attendance in DRCP.
• Convert visits into productive calls and fulfill outlets/distributors daily to meet KPIs.
• Assist distributors in resolving contractor and end-customer queries and complaints.
• Promote Vishwas App usage and ensure orders are booked through Vishwas App.
• Coordinate with stakeholders to ensure material, services and promotional tools availability.
• Evaluate branding potential at counters and provide displays to maximize visibility.
• Engage distributors directly at their premises to convey product benefits and usage information.
• Add new outlets to meet targets and revive unproductive ones with regular visits.
• Support payment collections and monitor outstanding dues to minimize overdues.
• Follow up on billing and order fulfillment in the system.
• Investigate distributor and customer complaints within defined timelines or escalate as needed.

Skills

Sales planning

Distributor mgmt

Field visits

Customer service

Product knowledge

Billing & collections

Branding & visibility

Conflict resolution

Tools

Vishwas App

Job description

• 1. Deriving Sales from distributor as per assigned DRCP.
• 2. Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.
• 3. Assist distributors in achieving their overall sales target through regular visits, scheme communication and timely material service.
• 4. Ensure to adhere DRCP strictly as planned by TSM.
• 5. Mark attendance in system through DRCP on daily basis to validate the number of visits of Retailers, Distributors, Applicators of the assigned areas and territories.
• 6. Ensure to convert visit into productive calls.
• 7. Ensure to fulfill assigned outlets and distributors on daily basis to complete desired KIs.
• 8. Assist distributors in providing solution to his contractors as well as end consumers for any complaints or queries
• 9. Provide information of Vishwas App and ensure all distributors book order through Vishwas App only.
• 10. Ensure availability of material, services and promotional tools to the distributors through co-ordination with other stakeholders
• 11. Evaluate the branding potential at identified counters and subsequently providing of display board and panels to maximize visibility
• 12. Ensure to connect users directly at distributors places in order to communicate and understand their concern and give them right information about product benefits and content usages.
• 13. Ensure to add new outlets as per framed targets to enhance productivity of the assigned areas and number of Distributors.
• 14. Ensure to revive unproductive outlets since last 6 months and fetch business from by visiting regularly.
• 15. Ensure payment collections from distributors as per the set benchmarks
• 16. Monitor the outstanding payments on regular basis and take measure to minimize the over dues.
• 17. Follow-up on billing and fulfillment of orders in the system.
• 18. Understand Distributor complaints Investigate and resolve distributors level and customer level complaints within the defined timelines or elevate the same to higher authority if required.