Sales Office Administrator

Pavion, Formerly Structure Works; Bengaluru; On-site; INR 279,000 - 446,000; Full time

Job summary

Pavion, formerly Structure Works, is seeking a Sales Office Administrator for an on-site role in Bengaluru to support the sales team with day-to-day office administration, CRM updates, and documentation. The role requires coordinating meetings, preparing quotations, and ensuring smooth communication between sales, operations and customers.

The ideal candidate will have strong communication and customer service skills, experience with CRM systems, and a diploma or degree in Business

Qualifications

• Strong communication with customers, sales teams, and internal departments.
• Customer service to manage inquiries and maintain relationships.
• Administrative assistance and office coordination including scheduling and records.
• Sales support tasks like quotations, proposals, follow-ups, CRM updates.
• Proficiency with office tools (spreadsheets, word processing, email) and familiarity with CRM or sales software.
• Strong organizational skills, detail-oriented, and able to multitask.
• On-site work in Bangalore Division; collaborate with cross-functional teams.
• Experience in sales support or office administration preferred, especially in tech/security sectors.
• Diploma or degree in Business Administration, Commerce, or related field is an advantage.

Responsibilities

• Handle day-to-day sales office administration.
• Prepare and maintain sales documents.
• Coordinate schedules, meetings, and follow-ups with customers.
• Update CRM and internal systems.
• Generate reports and assist with proposals and quotations.
• Ensure timely communication between sales, operations and customers.
• Streamline office workflows and support order processing.
• Maintain accurate records to enable efficient sales operations and customer service.

Skills

Communication skills

Customer Service

Administrative Support

Sales Support

CRM / Sales Software

Office Productivity Tools

Multi-tasking

On-site work

Education

Diploma or degree in Business Administration or Commerce

Tools

CRM Software

Job description

Company Description

Pavion, formerly Structure Works, serves enterprise customers globally, specializing in full-service integrated security turnkey solutions. As part of Pavion, the company focuses on connecting and protecting customers by delivering Fire, Security, and Integration solutions. It supports clients across enterprise, healthcare, education, government, data center, and retail industries. With a global reach and local service approach, the team aims to bring clarity and transformation to safety, security, and communication through advanced technology and reliable service. Candidates join a mission-driven organization committed to high-quality solutions and long-term customer partnerships.

Role Description

The Sales Office Administrator is a full-time, on-site role based in Bangalore Division. This role supports the sales team by handling day-to-day office administration, preparing and maintaining sales documentation, and coordinating schedules, meetings, and follow-ups with customers. Responsibilities include managing customer inquiries, updating CRM and internal systems, generating reports, assisting with proposals and quotations, and ensuring timely communication between sales, operations, and customers. The Sales Office Administrator also helps streamline office workflows, supports order processing, and maintains accurate records to enable efficient sales operations and exceptional customer service. The role requires close collaboration with internal stakeholders and a consistent on-site presence to support the local team.

Qualifications

• Candidates should possess strong Communication skills to interact effectively with customers, sales teams, and internal departments.
• Candidates should possess Customer Service skills to manage inquiries, provide timely responses, and maintain positive relationships.
• Candidates should possess Administrative Assistance and Office Administration skills to handle documentation, scheduling, records management, and general office coordination.
• Candidates should possess basic Sales support skills to assist with quotations, proposals, follow-ups, and CRM updates.
• Proficiency with office productivity tools (such as spreadsheets, word processing, and email applications) and familiarity with CRM or sales software.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Ability to work on-site in Pune Division, collaborate with cross-functional teams, and uphold professional conduct in all interactions.
• Prior experience in a sales support or office administration role, preferably in technology, security, or related industries, is beneficial.
• Relevant education such as a diploma or degree in Business Administration, Commerce, or a related field is an advantage.