Sales & Marketing Executive

Electronics Mart India Limited; Gurugram District; Presencial; INR 300.000 - 600.000; Jornada completa

Descripción de la vacante

Electronics Mart India Limited is seeking a dynamic Business Development Executive to join our interior design team. You will showcase model houses to customers, assess requirements and present interior design solutions to convert leads into business opportunities.

Key duties include guiding walk-ins, building customer relationships, coordinating with design and sales teams, managing leads, and aiming to meet monthly and quarterly sales targets.

Formación

• Graduation in any discipline; interior design or marketing background preferred.
• 13 years of customer-facing experience; interior design/real estate/hospitality/retail preferred.
• Excellent communication in English and Hindi; strong presentation and negotiation skills.

Responsabilidades

• Welcome and assist walk-in customers by providing guided tours of model houses and explaining design concepts, features and benefits.
• Understand customer requirements and recommend suitable interior design solutions.
• Maintain a professional and engaging presentation to enhance customer experience.
• Generate and follow up on leads from walk-ins, customer inquiries, referrals and marketing campaigns.
• Maintain a lead tracker and ensure timely communication with potential clients.
• Build strong customer relationships to improve trust and drive business conversions.
• Coordinate with the design and sales teams to ensure smooth project handovers.
• Collect customer feedback, preferences and market insights and share them with management.
• Achieve monthly and quarterly sales and conversion targets.

Conocimientos

Business Development

Customer Relationship Management

Lead Generation and Follow-ups

Sales Negotiation

Product Presentation

Customer Handling

Sales Conversion

Educación

Graduation

Herramientas

MS Office

CRM tools

Descripción del empleo

Role & responsibilities

Job Summary

We are looking for a dynamic, customer-focused and result-oriented Business Development Executive to join our interior design team. The candidate will be responsible for showcasing model houses to potential customers, understanding their requirements, presenting suitable interior design solutions and converting leads into successful business deals.

Key Responsibilities

1. Welcome and assist walk-in customers by providing guided tours of model houses and explaining design concepts, features and benefits.
2. Understand customer requirements and recommend suitable interior design solutions.
3. Maintain a professional and engaging presentation to enhance customer experience.
4. Generate and follow up on leads from walk-ins, customer inquiries, referrals and marketing campaigns.
5. Maintain a lead tracker and ensure timely communication with potential clients.
6. Build strong customer relationships to improve trust and drive business conversions.
7. Coordinate with the design and sales teams to ensure smooth project handovers.
8. Collect customer feedback, preferences and market insights and share them with management.
9. Achieve monthly and quarterly sales and conversion targets.

Preferred candidate profile

Key Requirements

• Graduation in any discipline. Interior Design or Marketing background preferred.
• 13 years of experience in customer-facing roles.
• Experience in Interior Design, Real Estate, Hospitality or Retail will be an added advantage.
• Excellent communication and presentation skills in English and Hindi.
• Strong interpersonal skills and a customer-centric approach.
• Good presentation and negotiation skills.
• Ability to work independently as well as in a team.
• Basic computer knowledge, including MS Office and CRM tools.

Required Skills

• Business Development
• Customer Relationship Management
• Lead Generation and Follow-ups
• Sales Negotiation
• Product Presentation
• Customer Handling
• Sales Conversion

Preferred Candidate Profile

A confident, presentable and enthusiastic individual with strong communication skills, a passion for customer interaction and the ability to convert potential customers into business opportunities.