We are looking for a dynamic, result-oriented and experienced Sales Manager to lead our dealership sales operations. The ideal candidate should have strong leadership, team management and customer relationship skills, with a proven track record of achieving sales targets in the automobile or two-wheeler industry.
Key Responsibilities
- Manage and oversee daily showroom sales operations.
- Lead, motivate and manage the sales executives to achieve monthly sales targets.
- Develop and implement sales strategies to increase dealership sales and market share.
- Monitor individual and team performance through daily, weekly and monthly reviews.
- Ensure effective handling of walk-in customers, enquiries, follow-ups and test rides.
- Maintain strong customer relationships and ensure high levels of customer satisfaction.
- Drive retail sales, bookings, vehicle deliveries and finance-related business.
- Coordinate with the finance and insurance teams to improve conversion rates.
- Monitor competitor activities and identify new business opportunities.
- Ensure proper showroom discipline, product presentation and customer experience.
- Prepare daily, weekly and monthly sales performance reports.
- Ensure achievement of dealership sales targets and business objectives.
Required Skills & Qualifications
- Bachelor's degree in any discipline (preferred).
- 4+ years of experience in automobile or two-wheeler sales.
- Previous experience in a dealership environment is preferred.
- Strong team leadership and people management skills.
- Excellent communication, negotiation and customer-handling skills.
- Good knowledge of sales processes, vehicle financing and insurance.
- Ability to achieve targets and work under pressure.
- Strong analytical and reporting skills.
Key Performance Indicators (KPIs)
- Monthly vehicle sales targets.
- Customer enquiry follow-up and conversion.
- Test ride-to-booking conversion.
- Team productivity and individual sales performance.
- Customer satisfaction and feedback.
- Finance and insurance penetration.