Sales Manager - TPD - DCB - Jeypore

Birla Carbon; Kolkata District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Birla Carbon is seeking a TM-Sls-Phn in Kolkata to lead sales efforts, ensuring targets are met and team productivity is maximized. This role includes responsibilities like interacting with partners, recruiting and training teams, and maintaining high customer retention.

The ideal candidate will have a strong focus on achieving sales targets and ensuring smooth processes in business operations while delivering effective customer service. A commitment to organizational growth and team development is essential.

Responsibilities

• Achieve Targets (Premium & Revenue) to contribute to overall growth of the company.
• Continuous interaction with channel partners.
• Map all key decision makers and ensure information is shared with superiors.
• Aggressively download all the RnR activities running by the organization.
• Execute smooth function of sales and other processes to maximize business potential.
• Communicate any process change or change in rules and regulations through different training modules.
• Ensure that actual sales and service aspects (sales calls, issuance, and complaint handling) are carried out without any blocks.
• Ensure relevant people are in the right place at the right time to maximize productivity.
• Maintain People Retention level at 90%.
• Understand the strength of the resource and allocate job responsibilities accordingly.
• Evaluate opportunities for each team member and allocate targets accordingly.
• Recruit, develop and train team members to maximize productivity.
• Fill position gaps/vacancies within a TAT of T+15 days.
• Execute the right method of business acquisition to achieve a profitable mix for the organization.
• Scrutinize the business regularly and provide relevant information to superiors.
• Interact with customers through welcome calls.
• Achieve Persistency targets as per company norms so that renewals occur on time.
• Communicate with customers and resolve queries as required to ensure timely renewals.

Job description

Job Title

TM-Sls-Phn Kolkata

Location

CamacStreet Kolkata

Position ID

00137930

Reports To

00151785 – NH Deputy Chief Mgr Kolkata

Key Result Areas & Accountabilities

• Achieve Targets (Premium & Revenue) to contribute to overall growth of the company.
• Continuous interaction with channel partners.
• Map all key decision makers and ensure information is shared with superiors.
• Aggressively download all the RnR activities running by the organization.
• Execute smooth function of sales and other processes to maximize business potential.
• Communicate any process change or change in rules and regulations through different training modules.
• Ensure that actual sales and service aspects (sales calls, issuance, and complaint handling) are carried out without any blocks.
• Ensure relevant people are in the right place at the right time to maximize productivity.
• Maintain People Retention level at 90%.
• Understand the strength of the resource and allocate job responsibilities accordingly.
• Evaluate opportunities for each team member and allocate targets accordingly.
• Recruit, develop and train team members to maximize productivity.
• Fill position gaps/vacancies within a TAT of T+15 days.
• Execute the right method of business acquisition to achieve a profitable mix for the organization.
• Scrutinize the business regularly and provide relevant information to superiors.
• Interact with customers through welcome calls.
• Achieve Persistency targets as per company norms so that renewals occur on time.
• Communicate with customers and resolve queries as required to ensure timely renewals.

Declaration: This job description is a true reflection of the position.