Sales Manager / Senior Manager – Resort Sales

Rosetta Hospitality; Karnataka; On-site; INR 400,000 - 600,000; Full time

Job summary

Rosetta Hospitality in Karnataka, India is seeking a dynamic professional for a full-time position, focusing on client interactions and event management. The role involves conducting tours for clients, maintaining product knowledge, and ensuring timely communication.

The ideal candidate will possess excellent communication and presentation skills, with the ability to negotiate effectively and motivate a team. Responsibilities include targeting key accounts and assisting in the development of banquet packages for events.

Qualifications

• Self-motivated and reliable individual.
• Ability to perform effectively during pressure peaks.
• Energetic ability to motivate others.

Responsibilities

• Conduct show arounds for clients visiting the resort.
• Maintain in-depth product knowledge and track competitors.
• Respond to inquiries promptly and ensure follow-ups.
• Assist in developing banquet and event package plans.
• Target key accounts and manage individual/team targets.

Skills

Excellent communication skills

Telephonic skills

Presentation skills

Ability to persuade and negotiate

Proven leadership skills

Job description

4 - 12

Corporate Office 2

Full-Time

JOB RESPONSIBILITIES

General Responsibilities

• Responsible to do a complete show around for clients visiting the resort for adhoc groups & events
• Have in-depth knowledge of our product and competitors
• Answer all calls within 3 rings.
• All queries to be reverted within 12 hours of receiving

Specific Responsibilities

• Ensure follow-ups are done in timely manner as per thecut-off dates
• Ensure all queries are responded within 12 hours of receivingHandling and converting Meetings, Incentives, Events & Conferencing
• Offering / suggesting best possible solution to clients as per requirement
• Assist in development and solicitation of Banquet and eventpackage plans and aimed at conference business and encourage repeat business
• Each month review the next 3 months availability to highlight high or low demand dates and take steps to minimize the risk of any shortfall oroverbooking
• Ensuring all inquiries are recorded accurately as per the SOP
• Helping the resort to identify new avenues of business and bring in more banquet events to the resort
• Attending department and resort meetings whenever required
• Targeting key accounts potential for the company
• Responsible for meeting individual and team targets
• To be aware of both individual and team targets
• Ensure all mapping sheets are up-to-date for respective portfolios as per SOP

JOB SPECIFICATION

Knowledge & Skills

• Excellent communication & telephonic skills Reliable, Self-motivated
• Excellent presentation skills Ability to perform effectively when there are pressure peaks
• Ability to persuade, influence and negotiate effectively Proven leadership skills and an energetic ability to motivate others

Disposition /Personality

• Excellent communication & telephonic skills Reliable, Self-motivated
• Excellent presentation skills Ability to perform effectively when there are pressure peaks
• Ability to persuade, influence and negotiate effectively Proven leadership skills and an energetic ability to motivate others