Sales Manager-Semi Formal LAP-TN&KA

Ujjivan Small Finance Bank

Tiruchengodu

On-site

INR 600,000 - 900,000

Full time

28 hours ago

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Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Sales Manager-Semi Formal LAP at the branch level. The role focuses on achieving monthly targets, growing the DSA channel, and ensuring timely repayments while minimizing customer exits.

Responsibilities include monitoring targets, training DSA partners, coordinating with Credit, CAD and Operations for disbursements, and maintaining accurate sales reports and payout records. A two-wheeler and Android smartphone are required.

Qualifications

Any Graduate.
2–4 years of experience in LAP or Mortgage sales.
At least 1-year experience in semiformal segment.
2-Wheeler & Android Smartphone.
Familiarity with Excel.

Responsibilities

Monitor daily/weekly/monthly targets against plan.
Develop and expand the DSA channel within defined areas.
Provide updates and training to DSA; ensure payouts on time.
Create market awareness through direct/indirect marketing.
Track competitors on rates, credit assessment, DSA payouts, and marketing activity.
Ensure delinquency norms and timely X-Bucket collections.
Ensure First Time Right logins and timely disbursements (TAT); OTC/PDD collection.
Maintain training and performance records; adhere to mandatory programs.

Skills

Communication

Diligence

Attention to detail

Teamwork

Customer focus

Education

Any Graduate

Tools

Excel

Job description

POSITION DESCRIPTION

JOB TITLE : Sales Manager-Semi Formal LAP

GRADE : SM

DEPARTMENT : MSME

LOCATION : Branch

SUB-DEPARTMENT : Business

TYPE OF POSITION : Full-time

REPORTS TO : Area Business Manager/Circle Business Manager - LAP

REPORTING INTO

Portfolio Relationship Manager

ROLE PURPOSE & OBJECTIVE

As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits.

This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs
X-Bucket Collections as per defined norms
Insurance cross-sell coverage on 100% of customers
Family SA and Business CA sourcing
Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
Maintains Daily sales report and sharing with supervisor.
Maintains DSA tracker for pay-out processing

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
Identification and development of DSA channel, around the defined distance of the Sitting Hub
Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
Create Awareness in the market through direct and indirect marketing
Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities

Customer

Ensure customers are educated about all products/services offered by Ujjivan.
Ensure lower customer attrition by providing different products as per customer requirement.
Focus on lower TAT as per laid down standards.

Internal process

Ensure delinquency is within norms and does X-Bucket collection.
Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD

Learning & Performance

Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
Ensure adherence to training man-days/ mandatory training programs for self
Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Bike or scooter with smart phone is mandatory for the role

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications