Sales Manager- Semi Formal LAP

Ujjivan Small Finance Bank Ltd.

Maharashtra

On-site

INR 400,000 - 600,000

Full time

38 hours ago

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Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Sales Manager-Semi Formal LAP to drive business through the DSA channel from the branch.

The role focuses on achieving targets, maintaining healthy portfolio quality, and ensuring timely repayments while reducing customer exits. The incumbent will manage end-to-end sales processes within the MSME department, coordinate with Credit and Operations for disbursement, and uphold reporting and training for the DSA network.

Qualifications

Any Graduate with 2–4 years in LAP or Mortgage sales
At least 1 year in semiformal segment
Bike/Two-wheeler and Android smartphone required

Responsibilities

Monitor daily/weekly/monthly targets against annual targets.
Identify and develop DSA channel within defined sitting hub distance.
Provide updates and training to DSA channel; ensure timely payout.
Create market awareness through direct and indirect marketing.
Track competition in rates, credit assessment, DSA payouts and marketing activities.
Ensure customers are educated about all products/services offered by Ujjivan.
Minimise attrition by offering products per customer needs.
Maintain First Time Right (FTR) logins and Turn-Around Time for disbursement.

Skills

Excel familiarity

Education

Any Graduate

Job description

POSITION DESCRIPTION

JOB TITLE : Sales Manager-Semi Formal LAP

GRADE : SM

DEPARTMENT : MSME

LOCATION : Branch

SUB-DEPARTMENT : Business

TYPE OF POSITION : Full-time

REPORTS TO : Area Business Manager/Circle Business Manager - LAP

REPORTING INTO

Portfolio Relationship Manager

ROLE PURPOSE & OBJECTIVE

As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits.

This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs
X-Bucket Collections as per defined norms
Insurance cross-sell coverage on 100% of customers
Family SA and Business CA sourcing
Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
Maintains Daily sales report and sharing with supervisor.
Maintains DSA tracker for pay-out processing

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
Identification and development of DSA channel, around the defined distance of the Sitting Hub
Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
Create Awareness in the market through direct and indirect marketing
Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities

Customer

Ensure customers are educated about all products/services offered by Ujjivan.
Ensure lower customer attrition by providing different products as per customer requirement.
Focus on lower TAT as per laid down standards.

Internal process

Ensure delinquency is within norms and does X-Bucket collection.
Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD

Learning & Performance

Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
Ensure adherence to training man-days/ mandatory training programs for self
Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Bike or scooter with smart phone is mandatory for the role

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications