Sales Manager- Semi Formal LAP

Ujjivan Small Finance Bank

Surat

On-site

INR 480,000 - 800,000

Full time

31 hours ago

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Job summary

Ujjivan Small Finance Bank Ltd. inBranch is seeking a Sales Manager-Semi Formal LAP to drive business and manage a healthy loan portfolio with a focus on timely repayments and low attrition.

You will lead the DSA channel to achieve monthly targets, coordinate with Credit and Operations, and ensure smooth disbursement processes while tracking performance and market activities.

Qualifications

Monitors targets and drives DSA channel performance.
Develops DSA channel within defined geography.
Provides updates and training to DSA; ensures on-time payouts.
Markets products directly and indirectly; tracks competition.

Responsibilities

Monitor daily/weekly/monthly targets per plan.
Identify and develop DSA channel near branch hub.
Train DSA, ensure payout timelines and payout accuracy.
Create market awareness through direct/indirect marketing.
Track rates, credit assessment, payouts and marketing activity.
Educate customers about all branches' products/services.
Minimize attrition by cross-selling and product tailoring.
Maintain delinquency norms and X-Bucket collection.
Ensure timely disbursement and adherence to TAT.

Skills

DSA channel management

Target achievement

Customer education

Communication skills

Education

Any Graduate

Tools

Excel

Job description

POSITION DESCRIPTION

JOB TITLE : Sales Manager-Semi Formal LAP

GRADE : SM

DEPARTMENT : MSME

LOCATION : Branch

SUB-DEPARTMENT : Business

TYPE OF POSITION : Full-time

REPORTS TO : Area Business Manager/Circle Business Manager - LAP

REPORTING INTO

Portfolio Relationship Manager

ROLE PURPOSE & OBJECTIVE

As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits.

This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs
X-Bucket Collections as per defined norms
Insurance cross-sell coverage on 100% of customers
Family SA and Business CA sourcing
Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
Maintains Daily sales report and sharing with supervisor.
Maintains DSA tracker for pay-out processing

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
Identification and development of DSA channel, around the defined distance of the Sitting Hub
Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
Create Awareness in the market through direct and indirect marketing
Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities

Customer

Ensure customers are educated about all products/services offered by Ujjivan.
Ensure lower customer attrition by providing different products as per customer requirement.
Focus on lower TAT as per laid down standards.

Internal process

Ensure delinquency is within norms and does X-Bucket collection.
Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD

Learning & Performance

Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
Ensure adherence to training man-days/ mandatory training programs for self
Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Bike or scooter with smart phone is mandatory for the role

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications