Sales Manager-Semi Formal LAP-TN&KA

Ujjivan Small Finance Bank

Mysuru

On-site

INR 400,000 - 560,000

Full time

32 hours ago
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Job summary

Ujjivan Small Finance Bank Ltd. in branch locations seeks a Sales Manager-Semi Formal LAP to achieve annual targets, manage healthy portfolios, ensure timely repayments, and reduce customer exits.

The role emphasizes direct sales via the DSA channel, cross-selling insurance, and collaboration with Credit and Operations for disbursement. You will monitor performance, train DSA partners, and maintain sales reports.

Qualifications

  • Graduate with 2–4 years in LAP or Mortgage sales.
  • At least 1 year in semiformal segment.
  • Willingness to travel and own a 2-wheeler is preferred.

Responsibilities

  • Monitor targets monthly and weekly against plans.
  • Develop DSA channel within defined radius.
  • Ensure timely payouts to DSA and market awareness.
  • Maintain daily sales reports and DSA tracker.

Skills

Familiarity with Excel

Education

Any Graduate

Tools

MS Excel

Job description

POSITION DESCRIPTION

JOB TITLE : Sales Manager-Semi Formal LAP

GRADE : SM

DEPARTMENT : MSME

LOCATION : Branch

SUB-DEPARTMENT : Business

TYPE OF POSITION : Full-time

REPORTS TO : Area Business Manager/Circle Business Manager - LAP

REPORTING INTO

Portfolio Relationship Manager

ROLE PURPOSE & OBJECTIVE

As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits.

This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.

SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
  • Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs
  • X-Bucket Collections as per defined norms
  • Insurance cross-sell coverage on 100% of customers
  • Family SA and Business CA sourcing
  • Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
  • Maintains Daily sales report and sharing with supervisor.
  • Maintains DSA tracker for pay-out processing
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business
  • Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
  • Identification and development of DSA channel, around the defined distance of the Sitting Hub
  • Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
  • Create Awareness in the market through direct and indirect marketing
  • Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities
Customer
  • Ensure customers are educated about all products/services offered by Ujjivan.
  • Ensure lower customer attrition by providing different products as per customer requirement.
  • Focus on lower TAT as per laid down standards.
Internal process
  • Ensure delinquency is within norms and does X-Bucket collection.
  • Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD
Learning & Performance
  • Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
  • Ensure adherence to training man-days/ mandatory training programs for self
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Bike or scooter with smart phone is mandatory for the role

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
  • Any Graduate
Experience (Years and Core Experience Type)
  • 2 – 4 years of experience in LAP or Mortgage sales
  • At least 1-year experience in semiformal segment
Certifications

NA

Other Requirement
  • 2-Wheeler & Android Smart Phone
Functional Skills
  • Familiarity with Excel
Behavioral Skills
  • Diligent
  • Willingness and ability to communicate with multiple people
Competencies
  • Dependability, Attention to detail
KEY INTERACTIONS
INTERNAL
  • Supervisors – Area Sales Manager, RBM
  • Credit Manager, Legal Manager, Internal Valuer
  • CAD, Operations
  • DSA
  • Legal and Technical Vendors
EXTERNAL
  • Supervisors – Area Sales Manager, RBM
  • Credit Manager, Legal Manager, Internal Valuer
  • CAD, Operations
  • DSA
  • Legal and Technical Vendors

PREPARED BY: Indrajeet Hari

DATE : 12-04-2023

REVIEWED BY: Ashim Sarkar

DATE : 05-01-2024

LAST UPDATED BY: TM Team

DATE : 08-01-2024

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