Sales Manager-Semi Formal LAP (MSME)

Ujjivan Small Finance Bank Ltd.

Purba Medinipur

On-site

INR 500,000 - 700,000

Full time

2 days ago
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Benefits offered by this job

2-Wheeler
Android Smartphone

Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Sales Manager-Semi Formal LAP in the Branch. You will drive business volume through the DSA channel, manage a healthy portfolio, ensure repayments, and minimize customer exits.

The role requires 2–4 years in LAP or Mortgage sales with at least 1 year in semiformal segments, and a bike with an Android smartphone is mandatory. Strong Excel and customer-facing skills will help achieve monthly targets.

Qualifications

  • Graduation is required.
  • 2–4 years of LAP or Mortgage sales experience.
  • At least 1 year of experience in semiformal segment.
  • Bike or scooter with smartphone is mandatory.

Responsibilities

  • Monitor progress toward targets daily/weekly/monthly.
  • Develop and manage DSA channel within defined distance from the Sitting Hub.
  • Provide updates and training to DSA channel; ensure on-time payouts.
  • Raise market awareness through direct/indirect marketing.
  • Track competition on rates, credit assessment, and marketing activities.

Skills

Excel
Communication
Dependability
Attention to detail
Diligence

Education

Any Graduation

Job description

POSITION DESCRIPTION

JOB TITLE : Sales Manager-Semi Formal LAP

GRADE : SM

DEPARTMENT : MSME

LOCATION : Branch

SUB-DEPARTMENT : Business

TYPE OF POSITION : Full-time

REPORTS TO : Area Business Manager/Circle Business Manager - LAP

REPORTING INTO

Portfolio Relationship Manager

ROLE PURPOSE & OBJECTIVE
  • As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits.
  • This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.
FINANCIAL SIZE
  • Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs
  • X-Bucket Collections as per defined norms
  • Insurance cross-sell coverage on 100% of customers
  • Family SA and Business CA sourcing
  • Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
  • Maintains Daily sales report and sharing with supervisor.
  • Maintains DSA tracker for pay-out processing
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business
  • Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
  • Identification and development of DSA channel, around the defined distance of the Sitting Hub
  • Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
  • Create Awareness in the market through direct and indirect marketing
  • Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities
Customer
  • Ensure customers are educated about all products/services offered by Ujjivan.
  • Ensure lower customer attrition by providing different products as per customer requirement.
  • Focus on lower TAT as per laid down standards.
Internal process
  • Ensure delinquency is within norms and does X-Bucket collection.
  • Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD
Learning & Performance
  • Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
  • Ensure adherence to training man-days/ mandatory training programs for self
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self
Bike or scooter with smart phone is mandatory for the role
Qualifications
  • Any Graduate
Experience (Years and Core Experience Type)
  • 2 – 4 years of experience in LAP or Mortgage sales
  • At least 1-year experience in semiformal segment
Certifications

NA

Other Requirement
  • 2-Wheeler & Android Smart Phone
Functional Skills
  • Familiarity with Excel
Behavioral Skills
  • Diligent
  • Willingness and ability to communicate with multiple people
Competencies
  • Dependability, Attention to detail
INTERNAL
  • Supervisors – Area Sales Manager, RBM
  • Credit Manager, Legal Manager, Internal Valuer
  • CAD, Operations
  • DSA
  • Legal and Technical Vendors

PREPARED BY: Indrajeet Hari

DATE : 12-04-2023

REVIEWED BY: Ashim Sarkar

DATE : 05-01-2024

LAST UPDATED BY: TM Team

DATE : 08-01-2024

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