Sales Manager - Retail Sales

Tata Capital; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Capital is seeking a results-driven Sales Manager to lead a team focused on home loan sales and cross-selling. You will build and maintain client relationships, coordinate with channel partners, builders, and internal teams to achieve targets.

Responsibilities include driving growth, expanding the customer base, managing DSA networks, and ensuring end-to-end processing from login to disbursement in collaboration with Operations and Credit. Travel will be required.

Qualifications

• Graduate degree required.
• Masters or postgraduate degree preferred.

Responsibilities

• Aggressively drive home loan sales and achieve targets through cross-selling while strengthening client relationships.
• Retain and expand customer base for home loans and LAP to ensure repeat business.
• Maximize sales through a network of DSA by managing connector and builder relationships.
• Identify and develop new builder/channel relationships to penetrate new markets and increase business.
• Ensure end-to-end processing from login to disbursement, coordinating with Operations and Credit.
• Lead and supervise relationship managers to achieve team targets.

Skills

Sales

Relationship management

Team management

Channel partners

Education

Graduate degree

Masters/PG preferred

Tools

DSA networks

Job description

Job Dimensions

Responsible for handling team: No
Roles reporting into this role(Direct/Indirect):

Contact or Interaction with:

• Customers
  
• Channel Partners & Vendors
  
• Builders
  
• Internal Sales team
  Travel Required: Yes
  Position Type: Full time
  Process Owner:
• Sales

  Job Purpose
  To drive sales and ensure business targets are achieved. To build strong relationships with prospective clients so as to ensure business continuity

  Responsibilities

  Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
  o Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
  o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
  o Develop and maintain strong liaisons with the clients for repeat business or referrals.
  o Maximize number of APFs and increase penetration in the approved APF projects.
  o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business.
  o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
  o Sales Planning and Team Management
  o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
  o Align with the team on ground lead generation activities for Sales.
  o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
  o Industry & Governance
  o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
  o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
  o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

  Job Qualifications

  Graduate : Yes
  Masters/Postgraduate: Preferred