Sales Manager - Retail Sales

Tata Capital; Mumbai; Sur place; INR 900 000 - 1 300 000; Plein temps

Résumé du poste

Tata Capital is seeking a results-driven sales leader to drive home loan sales and cross-selling, while expanding the customer base and strengthening relationships with builders and DSAs. You will manage a team of relationship managers, plan sales activities, and ensure end-to-end processing with Operations and Credit.

Role emphasizes market insight, collaboration with internal teams, and adherence to NHB regulations. Travel may be required as part of field activities.

Qualifications

• Graduate degree required, Masters preferred.
• Experience in home loan sales and cross-selling is desirable.

Responsabilités

• Aggressively drive the sales numbers and achieve business targets for home loans and cross selling.
• Retain and expand the customer base for home loans and LAP to ensure repeat business.
• Maximize sales through DSAs and builder relationships to strengthen business.
• Develop and maintain strong client liaisons for repeat business or referrals.
• Identify and develop new builder/channel relationships to penetrate new markets.
• Coordinate end-to-end processing from login to disbursement with Operations and Credit.
• Lead sales planning and team management; optimize RM team productivity.
• Drive ground lead generation activities and training for the sales team.
• Stay updated on market trends and provide feedback to product/policy teams.
• Ensure compliance with Audit/NHB regulations and internal processes.

Connaissances

Sales

Team management

Relationship building

Channel partnerships

Formation

Graduate

Masters/Postgraduate

Description du poste

Job Dimensions

Responsible for handling team: No
Roles reporting into this role(Direct/Indirect):

Contact or Interaction with:

• Customers
  
• Channel Partners & Vendors
  
• Builders
  
• Internal Sales team
  Travel Required: Yes
  Position Type: Full time
  Process Owner:
• Sales

  Job Purpose
  To drive sales and ensure business targets are achieved. To build strong relationships with prospective clients so as to ensure business continuity

  Responsibilities

  Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
  o Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
  o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
  o Develop and maintain strong liaisons with the clients for repeat business or referrals.
  o Maximize number of APFs and increase penetration in the approved APF projects.
  o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business.
  o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
  o Sales Planning and Team Management
  o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
  o Align with the team on ground lead generation activities for Sales.
  o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
  o Industry & Governance
  o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
  o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
  o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

  Job Qualifications

  Graduate : Yes
  Masters/Postgraduate: Preferred