Sales Manager-Personal Loan (Direct Sales Team)

Idfc First Bank Limited; Lucknow; On-site; INR 350,000 - 550,000; Full time

Job summary

Idfc First Bank Limited is seeking a Sales Manager - Personal Loan to lead acquisition of personal loan customers across Pan India, supervise catchment mapping and ensure best-in-class service to customers.

You will drive target achievement, mentor the team, and coordinate with Relationship Managers to identify opportunities, while adhering to SOPs and regulatory guidelines to maximize lifetime value of each relationship.

Qualifications

• Graduate or postgraduate with 1+ year of experience.
• Experience in personal loan sales preferred.
• Knowledge of banking products and sales processes.

Responsibilities

• Acquire Personal Loan customers in identified segment.
• Meet and exceed monthly targets for new customer acquisitions.
• Provide feedback to RM on opportunities and customer needs.
• Ensure adherence to selling norms, SOPs, and regulatory guidelines.
• Maintain high-quality sourcing in line with Bank policy.

Skills

Sales

Customer acquisition

Relationship management

Compliance

Education

Graduate

Postgraduate

Job description

Job Requirements

Job Title - Sales Manager - Personal Loan

Place of work: Pan India

Business Unit - Retail Banking

Function - Retail Banking

Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Personal Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities

• Acquisition of Personal Loan customers in the identified segment
• Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer
• Provide regular feedback to RM on opportunities and customer needs
• Ensure adherence to selling norms and SOPs defined by the organization
• Ensure strict compliance with internal guidelines and external regulations.
• Ensure quality sourcing in line with the Bank's policy.

Managerial & Leadership Responsibilities

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

Create environment for team to focus on automation and digital enablement to fulfil customer& needs holistically

Attract & retain best-in class talent to meet Bank's rapid growth targets.

Educational Qualifications

• Graduate - Any
• Postgraduate - Any
• Experience: Minimum of 1+ Years