Sales Manager-Car Loans

Idfc First Bank Limited; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Idfc First Bank Limited is seeking a Sales Manager – Car Loans to drive new customer acquisition across branches in India. You will promote car loan products, analyze customer needs, and ensure high-quality service while upholding compliance and operating procedures.

The role emphasizes growth through disbursals and risk-aware portfolio management. Focus on meeting monthly targets in a fast-paced, target-driven environment, with an emphasis on digital enablement and automation to enhance

Qualifications

• Excellent verbal and written communication skills in English.
• Customer-centric approach with focus on service excellence.
• Ability to analyze customer needs and identify opportunities.
• Knowledge of car loan products and banking operations.
• Commitment to compliance and operational discipline.
• Adaptability to a fast-paced, target-driven environment.
• Familiarity with digital banking tools and automation practices.

Responsibilities

• Acquire car loan customers within identified segments and catchment areas.
• Meet and exceed monthly targets for new customer acquisition.
• Provide feedback to Relationship Managers on customer requirements and opportunities.
• Ensure adherence to selling norms and SOPs.
• Maintain compliance with internal policies and external regulations.
• Support automation and digital enablement initiatives to enhance efficiency.

Skills

Verbal communication

Written communication

Customer focus

Analytical mindset

Digital banking familiarity

Compliance awareness

Adaptability

Education

Graduate degree

Postgraduate preferred

Job description

Job Requirements

About the Role

The Sales Manager – Car Loans is responsible for acquiring new customers for car loans across designated branches throughout India. This role involves direct customer interaction, promoting car loan products, and ensuring high-quality service delivery. The role holder will analyze customer needs, ensure compliance with internal and external guidelines, and contribute to the bank’s growth by driving disbursals and maintaining portfolio quality. The position also supports digital enablement and automation initiatives to enhance customer experience and operational efficiency.

Key Responsibilities

Primary Responsibilities

• - Acquire car loan customers within the identified segment and catchment area.
• - Meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs.
• - Provide regular feedback to Relationship Managers on customer requirements and business opportunities.
• - Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization.
• - Maintain strict compliance with internal policies and external regulatory guidelines.
• - Ensure high-quality sourcing in line with the bank’s credit and operational policies.

Secondary Responsibilities

• - Foster a team environment focused on automation and digital enablement to meet customer needs effectively.
• - Drive initiatives aligned with the bank’s rapid growth targets.

What We Are Looking For

Education

• - Graduate in any discipline.
• - Postgraduate qualification is preferred.

Experience

• - 0 to 4 years of relevant experience in sales, preferably in car loans or retail lending.

Skills and Attributes

• - Excellent verbal and written communication skills in English are essential.
• - Customer-centric approach with a focus on service excellence.
• - Ability to analyze customer needs and identify business opportunities.
• - Knowledge of car loan products and banking operations.
• - Commitment to compliance and operational discipline.
• - Adaptability to work in a fast-paced, target-driven environment.
• - Familiarity with digital banking tools and automation practices.