Sales Manager - Modular Kitchens

Novella Kitchens; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Novella Kitchens, a premium modular kitchen and wardrobe brand based in Gurugram, is seeking an experienced Sales Manager to lead the complete customer journey from lead qualification to closure. The role requires 3–7 years of sales experience, strong communication and presentation skills, and the ability to build long-term relationships with homeowners, architects and interior designers.

You will manage showroom consultations, prepare quotations, coordinate with design, production and

Qualifications

• 3–7 years of sales experience in premium products.
• Experience handling high-value customer purchases.
• Excellent communication and presentation skills.
• Confident dealing directly with homeowners and decision-makers.
• Sell through consultation rather than aggressive selling.
• Comfortable discussing pricing, negotiating and closing.
• Target-oriented with disciplined follow-ups.
• Proficient in MS Office/Excel and CRM systems.
• Professional appearance with customer-facing demeanor.

Responsibilities

• Handle leads generated through various marketing channels and qualify them for showroom visits.
• Understand customer requirements, budget, lifestyle and design preferences.
• Qualify leads and convert into showroom visits and sales opportunities.
• Conduct showroom consultations and product presentations.
• Follow up systematically with prospective customers.
• Prepare and present quotations and commercial proposals.
• Negotiate effectively and close sales while maintaining margins.
• Achieve monthly sales and revenue targets.
• Maintain CRM records and track opportunities from enquiry to closure.
• Coordinate with design, production and installation teams as required.

Skills

Sales experience

High-value sales

Communication skills

Negotiation

Lead follow-up

Presentation skills

Customer-facing

MS Office

CRM systems

Tools

MS Office

Excel

CRM systems

Job description

Experience: 3–7 years

Employment Type: Full-time | On-site

Novella Kitchens is a premium modular kitchen and wardrobe brand focused on customized, design-led interiors. We combine contemporary design, quality materials and precision manufacturing to create kitchens and wardrobes tailored to individual homes.

We are looking for an experienced Sales Manager to join our team in Gurugram and manage the complete customer journey — from lead qualification and showroom consultation to design coordination, negotiation and closure.

Key Responsibilities

Sales Manager – Modular Kitchens

Company: Novella Kitchens

Location: DLF Phase-1, Gurugram, Haryana

Experience: 3–7 years

Employment Type: Full-time | On-site

About Novella Kitchens

Novella Kitchens is a premium modular kitchen and wardrobe brand focused on customized, design-led interiors. We combine contemporary design, quality materials and precision manufacturing to create kitchens and wardrobes tailored to individual homes.

We are looking for an experienced Sales Manager to join our team in Gurugram and manage the complete customer journey — from lead qualification and showroom consultation to design coordination, negotiation and closure.

Key Responsibilities

Lead Management & Sales

• Handle leads generated through Google, SEO, social media, referrals and other marketing channels.
• Understand customer requirements, budget, lifestyle and design preferences.
• Qualify leads and convert them into showroom visits and sales opportunities.
• Conduct showroom consultations and product presentations.
• Follow up systematically with prospective customers.
• Prepare and present quotations and commercial proposals.
• Negotiate effectively and close sales while maintaining company margins.
• Achieve monthly sales and revenue targets.

Customer Consultation

• Understand kitchen and wardrobe requirements and translate customer needs into suitable solutions.
• Explain materials, finishes, hardware, accessories and product specifications.
• Coordinate with the design team to develop solutions aligned with the customer's requirements and budget.
• Present designs and quotations professionally to customers.
• Build long-term relationships with homeowners, architects and interior designers.

Sales Process Management

• Maintain accurate lead and opportunity information in CRM.
• Track every opportunity from initial enquiry through closure.
• Ensure timely follow-ups and maintain a healthy sales pipeline.
• Coordinate with design, production and installation teams when required.
• Maintain accurate records of quotations, negotiations, orders and customer commitments.

Candidate Profile

We are looking for someone who:

• Has 3–7 years of sales experience, preferably in premium/luxury products.
• Has experience handling high-value customer purchases.
• Has strong communication and presentation skills.
• Is confident dealing directly with homeowners and decision-makers.
• Can understand customer requirements and sell through consultation rather than aggressive selling.
• Is comfortable discussing pricing, negotiating and closing.
• Is target-oriented and disciplined with follow-ups.
• Has good knowledge of MS Office/Excel and CRM systems.
• Has a professional appearance and customer-facing personality.

Preferred Background

Experience in any of the following would be an advantage:

• Modular kitchens
• Wardrobes
• Home interiors
• Interior design
• Premium furniture
• Luxury home products
• Real estate
• Building materials
• Architectural products
• Sanitaryware / tiles / flooring
• Other high-ticket consumer products
• Knowledge of modular kitchen materials, hardware, accessories and interior design will be an added advantage.