Sales Manager- Hyderabad

ICICI Securities; Hyderabad; On-site; INR 250,000 - 380,000; Full time

Job summary

ICICI Securities is seeking a customer-focused liaison in Hyderabad to support the 3-in-1 account initiative (savings, trading, and demat) in the assigned region. The role emphasizes strong communication, customer service orientation, and collaboration with ICICI Bank teams to educate customers on investment benefits and ensure KYC compliance.

The candidate will engage with customers to understand needs, provide right product recommendations, and deliver after-sales support, maintaining a high

Qualifications

• Graduate with strong communication skills.
• Customer service orientation required.
• Ability to liaise with ICICI bank teams and understand customer needs.

Responsibilities

• Collaborate with ICICI Bank team for 3 in 1 account (savings, salary, trading, and demat) in the given region.
• Ensure the right product is advised and sold to the right customer, keeping the customer first.
• Provide product and after-sales support to ICICI Bank teams handling customer queries and escalations.
• Meet KYC guidelines by checking all KYC documents from customers.

Skills

Good Communicator

Customer Service Orientation

Interpersonal Skills

Confident & positive approach

Education

Graduate

Job description

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach