Sales Manager

ICICI Securities; Nagpur District; On-site; INR 300,000 - 500,000; Full time

Job summary

ICICI Securities in Nagpur invites applications for a frontline role supporting the bank's 3-in-1 account initiatives in the assigned region. You will liaise with ICICI Bank teams, educate customers on investment benefits, and ensure smooth account openings with strict KYC adherence.

The role emphasizes strong communication, customer service orientation, and interpersonal skills, with a customer-first approach and product guidance across banking-savings-trading-demat accounts.

Qualifications

• Graduate degree required.
• Strong communication and customer service orientation.
• Interpersonal skills and ability to liaise with ICICI bank teams.
• Knowledge of KYC guidelines and compliance.

Responsibilities

• Collaborate with ICICI Bank team for 3 in 1 account (savings/salary, trading and demat) in the region.
• Ensure the right product is advised and sold to the right customer with priority on customer needs.
• Provide product and after-sales support to ICICI Bank team for customer queries and escalations.
• Meet KYC guidelines by checking all KYC-related documents.

Skills

Good communicator

Customer service orientation

Interpersonal skills

Confident & positive approach

Education

Graduate

Job description

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Helps Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region
• To ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority.
• Product and after sales support to the ICICI Bank team for handling customer queries and escalations if any.
• To meet the KYC guidelines by checking all the KYC related documents from the customers

Qualification:

• Graduate

Skills and Experience:

• Good Communicator
• Customer Service Orientation
• Interpersonal Skills
• Confident & positive approach