Sales Manager - Closing (Western)

Lodha; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Lodha Mumbai seeks an energetic Business Development professional to identify and qualify leads, leverage Lodha's network to understand property requirements, and drive sales growth through sourcing and closing deals.

The candidate will build strong client relationships, conduct site visits with the Team Lead, and aim to convert proposals to definite status while maintaining accurate records and cross-selling opportunities across departments.

Responsibilities

• Identify and qualify leads in designated markets to meet personal targets; initiate via B2B/B2C calls leveraging Lodha's network to understand property requirements.
• Drive sourcing and closing to achieve sales targets; ensure completion of sales through year.
• Cross-sell to enhance sales value with existing customers.
• Build and maintain strong client relationships; convey product knowledge to prospects effectively.
• Conduct site visits with Team Lead; convert proposals to definite status; provide delivery support and resolve queries.
• Stay aware of competitors, price movements, market dynamics; liaise with departments for product knowledge.
• Coordinate with Customer Care and Sales peers to ensure exceptional service; maintain accurate records and documentation.
• Maintain adherence to SFDC and lead tracking mechanisms; ensure compliance with Lodha Group policies.

Job description

Key Responsibilities

Business Development

• Consistently identify and qualify leads in designated markets to achieve set personal targets. Initiate leads through
• B2B and B2C sales calls and by leveraging Lodha Groups existing network to understand their property
• requirements
• Deliver sales numbers as per business plan, both in terms of sourcing and closing - ensure completion of sales
• targets on a consistent basis through the year
• Ensure cross-selling to enhance sales value productivity with existing customers

Client Relationship Building

• Actively follow through on potential customers based on their specific requirements. Possess in-depth product
• knowledge (and micro information at project level) and communicates the same effectively to prospects.
• In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a
• strong client relationship with an aim to convert from proposal to definite status
• Play a key role during various stages of customer engagement till delivery and provide support for query
• resolution

Industry Awareness

• Keep abreast with relevant competitor details including price movements, construction activity, key trends and
• market dynamics
• Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market
• dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge.

Team Collaboration

• Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.)
• are in place and monitoring collections for designated accounts
• Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service

Systems and Process Compliance

• Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment
• Head
• Maintain thorough adherence to SFDC and lead tracking mechanisms as required
• Ensure highest standards of compliance to Lodha Groups policies, processes and value structure