Sales Manager

Deutsche Bank; Mumbai Suburban; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

Best in class leave policy

Gender neutral parental leaves

100% reimbursement under childcare2?b?

Sponsorship for Industry relevant cert

Employee Assistance Program for you &/

Comprehensive HospitalizationInsurance

Accident and Term Life Insurance

Health screening for 35 yrs and above

Job summary

Deutsche Bank in Mumbai, Nirlon Knowledge Park B1, invites applications for a Sales Manager (Assets & Liability Products). The role focuses on telephonic campaigns to acquire new customers and retain existing ones, selling retail loan products and mobilizing low-cost deposits to meet targets.

You will prospect and convert leads, explain rates and fees, manage customer queries, and work with CRM/LMS tools. The ideal candidate has 1–3 years in tele-sales or banking, strong English and regional

Qualifications

• Graduate in any discipline (Commerce, Business Administration, or Finance preferred).
• 1 to 3 years of experience in tele-sales, banking, financial services, or BPO outbound sales.
• Strong command over regional languages and English (both verbal and written).
• Excellent negotiation skills with the ability to handle customer objections.
• Familiarity with CRM tools, LMS, and Excel.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Responsibilities

• Outbound Prospecting: Call potential customers from provided databases to pitch banking products.
• Asset Sales: Market and sell Loans, Business Loans, LAP, and Working Capital.
• Liability Mobilization: Source new Savings Accounts, Current Accounts, and Term Deposits.
• Lead Nurturing: Follow up on digital leads, website inquiries, and dropped application funnels.
• Product Guidance: Explain interest rates, processing fees, loan eligibility, and documentation requirements clearly.
• Query Resolution: Address customer grievances, product doubts, and fee-related questions professionally.

Skills

Tele-sales

Banking experience

Negotiation

English & regional language fluency

AI tools awareness

Critical judgment for data use

Education

Graduate in any discipline

Tools

CRM tools

LMS

Excel

Job description

Job Description

Job Title: Sales Manager

Corporate Title: NCT

Location: Mumbai, Nirlon Knowledge Pk B1

Role Description

A Sales manager (Assets & Liability Products) manages telephonic campaigns to acquire new customers and retain existing ones. The role focuses on selling retail loan products (Assets) and mobilizing low-cost deposits (Liabilities) to meet assigned financial targets.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term Life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Sales & Business Development

• Outbound Prospecting: Call potential customers from provided databases to pitch banking products.
• Asset Sales: Market and sell Loans, Business Loans, LAP, and Working Capital.
• Liability Mobilization: Source new Savings Accounts, Current Accounts, and Term Deposits.

Customer Engagement & Support

• Lead Nurturing: Follow up on digital leads, website inquiries, and dropped application funnels.
• Product Guidance: Explain interest rates, processing fees, loan eligibility, and documentation requirements clearly.
• Query Resolution: Address customer grievances, product doubts, and fee-related questions professionally.

Your skills and experience

• Graduate in any discipline (Commerce, Business Administration, or Finance preferred).
• 1 to 3 years of experience in tele-sales, banking, financial services, or BPO outbound sales.
• Strong command over regional languages and English (both verbal and written).
• Excellent negotiation skills with the ability to handle customer objections.
• Familiarity with CRM tools, LMS, and Excel.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.