Sales Manager

Confidential; Mumbai; On-site; INR 2,400,000 - 5,200,000; Full time

Job summary

Confidential in Mumbai seeks a Business Development Manager (BFS) to lead banking services sales and revenue growth. You will own accounts, shape large, multi-tower deals, and engage CXOs to drive outcomes and modernization.

The role requires deep banking domain expertise and the ability to articulate value across core banking, digital channels, payments, data, and analytics, with a track record of multi-year engagements.

Qualifications

• 12–18+ years of IT Services / Digital / BPS sales experience in Banking.
• Proven track record of closing large, multi-tower services deals.
• Experience selling to Indian and/or global banking clients.

Responsibilities

• Own and drive services revenue growth across assigned banking accounts.
• Develop and execute account-based growth strategies, identifying whitespace opportunities across digital, core banking, payments, risk, AML, data, and operations services.
• Build and maintain a robust qualified pipeline, tracking targets from opportunity identification through closure.
• Lead deal pursuit strategy including solution direction, win themes, commercial models, and value articulation.
• Partner with solutioning, delivery, finance, and legal teams through the full sales lifecycle.

Skills

Executive presence

Consultative selling

Strategic thinking

Stakeholder management

Clear business language

Education

Bachelor’s degree in Engineering/Technology/Business

MBA or equivalent management qualification

Job description

Job Title: Business Development Manager (BFS)

Role Summary: The Services Business Development (BD) leader for Banking will be responsible for driving revenue growth by identifying, shaping, and closing large and complex services led deals within the Banking and Financial Services sector.

The role requires deep banking domain expertise combined with strong go-to-market execution across application services, digital transformation, BPS, data, and managed services.

Key Responsibilities Growth & Revenue Ownership

• Own and drive services revenue growth across assigned banking accounts (Public Sector Banks, Private Banks, NBFCs, and Global Banks).
• Develop and execute account-based growth strategies, identifying whitespace opportunities across digital, core banking, payments, risk, AML, data, and operations services.
• Build and maintain a robust qualified pipeline, tracking targets from opportunity identification through closure.

Client Engagement & Relationship Management

• Act as a trusted advisor to CXOs, CIOs, COOs, and business leaders within banking clients.
• Lead executive conversations around business outcomes, regulatory compliance, operational efficiency, and modernization.
• Establish long-term client relationships that translate into annuity and multi-year engagements.
• Bring strong understanding of banking platforms and processes, including:
  • Core Banking, Digital Channels, Payments (UPI, IMPS, Cards)
  • Risk, AML, Fraud, LOS, Treasury, CRM, EDW & Analytics
• Translate domain knowledge into differentiated service propositions and value led storytelling.
• Collaborate with domain SMEs to shape industry-specific solutions.

Deal Shaping & Closure

• Lead deal pursuit strategy including solution direction, win themes, commercial models, and value articulation.
• Partner closely with solutioning, delivery, finance, and legal teams through the full sales lifecycle.
• Own RFP / RFQ responses, pricing strategies, and contract negotiations for services deals.

Internal Collaboration & Thought Leadership

• Work closely with industry, delivery, and offering teams to align go-to-market priorities.
• Provide market and client feedback to influence service offerings and investment priorities.
• Represent the organization in client workshops, industry forums, and executive briefings.

Required Experience & Qualifications Experience

• 12–18+ years of experience in IT Services / Digital / BPS sales, with a strong focus on Banking.
• Demonstrated track record of closing large, multi-tower services deals (application, digital, data, or operations).
• Experience selling to Indian and/or global banking clients.

Domain Expertise

• Strong functional understanding of banking operations and technology landscapes.
• Experience positioning services around:
  • Core modernization
  • Regulatory & compliance transformation
  • Digital banking and payments
  • Data, analytics, and risk platforms [Banking Expertise | Outlook]

Skills & Competencies

• Strong executive presence and consultative selling skills.
• Ability to articulate complex solutions in clear business language.
• Strategic thinking with hands-on deal execution capability.
• Excellent stakeholder management across internal and client organizations.

Education

• Bachelor’s degree in Engineering, Technology, or Business.
• MBA or equivalent management qualification preferred.

Success Measures

• Services revenue growth and pipeline health.
• Depth and quality of CXO relationships.
• Contribution to long-term account expansion and client satisfaction.