Sales Manager

The World Ecademy (TWE); Bengaluru; Sur place; INR 900 000 - 1 500 000; Plein temps

Résumé du poste

The World Ecademy (TWE) seeks a driven Sales Manager to lead admissions sales, manage leads from digital channels, and drive student enrolments for its online homeschooling platform across Pre-Primary to Grade 12.

You will mentor the sales team, handle challenging parent interactions, ensure CRM-driven follow-ups, and collaborate with marketing to boost conversions and revenue.

Qualifications

• 4–5 years of experience in sales, preferably in education or related services.
• Experience handling leads generated via digital marketing and managing a sales team.
• Strong communication, counselling, negotiation and closing skills.
• Ability to handle challenging parent conversations and convert difficult or high-potential leads.
• Experience using CRM systems, lead management tools and sales reporting dashboards.
• Willingness to be hands-on rather than limiting the role to monitoring and reporting.

Responsabilités

• Lead management and conversion: monitor leads from digital marketing, website enquiries, referrals, and other sources; ensure follow-ups and CRM tracking.
• Admissions and parent counselling: explain offerings, address concerns on online schooling and admissions; close enrolments.
• Target achievement and reporting: own monthly/annual enrolment targets, forecast enrolments, maintain CRM records and dashboards; coordinate with marketing.

Connaissances

Strong communication

Negotiation

Closing skills

CRM experience

Team leadership

Counselling skills

Problem solving

Analytical thinking

Outils

CRM systems

Lead management tools

Sales dashboards

Description du poste

Job Description: Sales Manager – The World Ecademy (TWE)

Experience: 4–5 years

Industry: Education / EdTech / Online Schooling

Employment Type: Full-time

About The World Ecademy:

The World Ecademy (TWE) is a new‑age online homeschooling platform offering flexible Indian and international curriculum pathways from Pre‑Primary to Grade 12. We aim to provide quality education through personalised learning, individual attention and technology‑enabled teaching.

Role Overview:

We are looking for an enthusiastic, result‑oriented Sales Manager to lead our admissions sales team, manage leads generated through multiple channels, improve conversion rates and drive student enrolments.

The ideal candidate should be hands‑on, capable of guiding and motivating the sales team, handling challenging parent interactions, and personally taking ownership of difficult leads that require additional counselling and follow‑up to close admissions.

Key Responsibilities:

1. Lead Management and Conversion:

• Monitor and manage leads generated through digital marketing, website enquiries, referrals and other sources.
• Ensure timely follow‑ups, effective lead allocation and systematic tracking of every enquiry through the sales pipeline.
• Analyse lead quality, conversion rates and lead ageing to identify gaps and improve performance.
• Personally handle high‑potential, difficult or stalled leads that the sales team is unable to convert, and drive them towards enrolment.
• Work closely with Digital marketing team and ensure the quality of leads
• Ensure the entire lead management is handed on CRM
• Monitor daily sales activities, calls, follow‑ups, counselling sessions and enrolment closures.
• Guide, mentor and motivate sales executives to improve their counselling and conversion skills.
• Review individual performance, identify skill gaps and provide regular feedback and training.
• Conduct regular team reviews to track targets, address challenges and ensure accountability.

3. Admissions and Parent Counselling:

• Understand TWE's academic offerings, curriculum options, teaching model, fee structure and unique selling points.
• Effectively communicate TWE's value proposition to parents and address their concerns regarding online schooling, curriculum, fees and admissions.
• Support the team in handling objections, negotiating appropriately and closing enrolments.
• Ensure a professional and positive parent experience throughout the admissions process.

4. Target Achievement and Reporting:

• Take ownership of monthly and annual enrolment targets.
• Develop and implement strategies to improve lead‑to‑enrolment conversion rates.
• Maintain accurate CRM records, sales reports, follow‑up schedules and conversion dashboards.
• Coordinate with the marketing team to share feedback on lead quality, campaign performance and parent requirements.
• Forecast enrolments, identify potential revenue gaps and recommend corrective actions.

Required Qualifications and Skills:

• 4–5 years of experience in sales, preferably in education or a related service industry.
• Proven experience in handling leads generated through digital marketing, managing a sales team and achieving enrolment or revenue targets.
• Strong communication, counselling, negotiation and closing skills.
• Ability to handle challenging parent conversations and convert difficult or high‑potential leads.
• Experience using CRM systems, lead management tools and sales reporting dashboards.
• Strong analytical, problem‑solving and team leadership abilities.
• Willingness to be hands‑on rather than limiting the role to monitoring and reporting.

The Ideal Candidate: We are looking for someone who is:

• Target‑driven: Focused on achieving enrolment goals and improving conversions.
• Hands‑on: Willing to personally step in and close challenging sales.
• Proactive: Identifies gaps and takes corrective action without waiting for instructions.
• A team leader: Coaches, motivates and holds the sales team accountable.
• Eager to learn and grow: Enthusiastic, adaptable and open to learning TWE's model and evolving sales strategies.
• Solution‑oriented: Approaches challenges positively and finds practical ways to overcome objections and close admissions.

Key Performance Indicators (KPIs):

• Performance will be evaluated based on:
• Achievement of monthly and annual enrolment targets.
• Follow‑up efficiency and reduction in uncontacted or ageing leads.
• Individual sales executive performance and overall team productivity.
• Successful conversion of difficult and high‑potential leads.
• Accuracy of CRM updates, sales reporting and enrolment forecasting.

If you are a driven sales professional who enjoys leading teams, solving conversion challenges and turning enquiries into enrolments, we would love to hear from you.