Sales Expert

Velnora Talent Partners; Ernakulam; On-site; INR 300,000 - 540,000; Full time

Job summary

Cordelia Cruises is seeking a Holiday Cruise Sales Expert for its premium luxury travel experiences in India. You will be the first point of contact for travelers, guiding inquiries through inbound, outbound and WhatsApp channels to tailor vacation packages that meet client preferences.

In this high-energy role, you will target lead conversions, upsell premium offerings and maintain exceptional service standards while building lasting relationships with high-net-worth clients and achieving sales

Qualifications

• Experience in luxury travel sales or premium service environments.
• Strong customer engagement skills with a consultative approach.
• Proven ability to close sales and upsell premium offerings.

Responsibilities

• Guide potential customers and understand their holiday preferences.
• Interact via inbound, outbound and WhatsApp sales channels to curate personalized cruise experiences.
• Achieve sales targets through lead conversions, revenue growth and customer retention.

Skills

Lead conversion

Upselling

Communication skills

Negotiation

Time management

Tools

CRM tools

Sales tracking

Job description

As a Holiday Cruise Sales Expert, you will be the first point of contact for travelers looking to experience the luxury of Cordelia Cruises. This role is perfect for individuals who are passionate about sales, customer engagement, and delivering exceptional travel experiences. You will be responsible for guiding potential customers, understanding their holiday preferences, and curating personalized cruise experiences that match their needs.This is a high-energy role where youll interact with customers through inbound, outbound, and WhatsApp sales channels, helping them choose from our premium offerings. Success in this role is measured through sales targets, including lead conversions, revenue generation, and customer retention. You will work towards achieving individual and team-based goals while maintaining high standards of customer engagement and service excellence. This is a fantastic opportunity to develop your sales career in the luxury travel industry, interact with high-net-worth clients, and be part of Indias leading premium cruise line.

Strong lead conversion and upselling skills. Excellent verbal & written communication. Professional call handling & email etiquette. Strong negotiation and persuasion abilities. Proficiency in CRM tools and sales tracking. Ability to handle high-end clients professionally. Effective time management & follow-ups.