Sales Executive - Personal Loans Bengaluru ·

Marketfeed; Bengaluru; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Job summary

Marketfeed is hiring Sales Executives for its personal loans team in Bengaluru. This inside sales role involves talking to customers on calls and WhatsApp, collecting documents, and filing applications with partner lenders.

You will guide customers from interest to loan payout while maintaining CRM records and ensuring EMI reduction where possible. Excellent communication in English and Malayalam is required, with 2+ years of inside sales experience.

Qualifications

• 2+ years of inside sales or tele-sales experience.
• Fluent English and Malayalam, spoken and written.
• Graduate in any stream; strong loan sales experience is a plus.

Responsibilities

• Talk to customers daily via calls and WhatsApp from Bengaluru office.
• Explain the EMI reduction offer clearly and outline next steps.
• Collect documents including loan statements, EMI details and KYC.
• File applications with partner lenders and follow through approval and disbursal.
• Follow up with customers to move the process forward until new loan is paid out and old loans closed.
• Keep the CRM up to date with calls, chats, outcomes and next steps.
• Share common objections and lender feedback with the team to improve process.

Skills

Sales calling experience

Fluent English

Fluent Malayalam

Education

Graduate in any stream

Job description

Our Story

marketfeed is a Y Combinator-backed fintech startup (YC S21), founded by Sharique Samsudheen and Sooraj E in 2020. Over 2.3 million people follow us on social media, our app has 400,000+ downloads, and ₹300 crores has been invested through our platform.

We're now building a lending business. Our first product helps people who pay high interest on personal loans and credit cards move to a lender that charges less, so their EMI comes down. We work with partner banks and NBFCs. We check eligibility, match customers to the right lender, and stay with them until the new loan is paid out and the old ones are closed.

Who We're Looking For

We're hiring Sales Executives for our personal loans team. It's an inside sales role: you work from our Bengaluru office, on calls and WhatsApp, and take customers from \\"interested\\" to \\"loan paid out\\". Customers know you as their marketfeed loan expert.

You'll talk to people who've asked us to lower their EMI. You'll explain what we can do for them, collect their documents, file their application with our partner lenders, and follow up until the money reaches them.

This is a sales job, and we sell honestly. We only move customers whose EMI we can actually bring down. If a deal doesn't help someone, you tell them so.

What You'll Do

• Talk to customers every day: Work through your daily list in our CRM. Call new customers, follow up with the ones already in progress, and reply quickly when they call or message us.
• Explain the offer clearly: Show customers how much their EMI can come down, what the new loan looks like, and what they need to do next. No overpromising.
• Collect documents: Get the customer's loan statements, EMI details and KYC documents. Check they're complete before filing.
• File with lenders: Create the customer's application on our partner lenders' portals, and follow it through approval, customer acceptance and disbursal.
• Follow up until it's done: Chase customers who go quiet, handle objections, and keep them moving until the new loan is paid out and the old loans are closed.
• Keep the CRM up to date: Log every call, chat, outcome and next step. The CRM is how the team knows where every customer stands.
• Share what you hear: Tell your team lead about common objections, lender rejections and gaps in our process, so we can fix them.

You'll Be a Great Fit If You

• Can explain money in simple words to people who are stressed about their debt.
• Stay calm and polite when customers don't answer, are rude or change their minds.
• Would rather close fewer right deals than push customers into the wrong ones.
• Are comfortable with 6 days a week in the office and a high volume of calls and messages.

What's In It for You

• Health insurance with free health check-ups, doctor consultations and dental care.
• A clear path to grow: Sales Executive, then Senior Sales Executive, then Team Lead. Our lending team is new, so you'll grow with it.

Interviewing with Us

There are 3 rounds, in person or on video.

1. Screening call with HR: your background, current pay and notice period, and an overview of the role.
2. Role-play with the Team Lead: you'll call a \\"customer\\" (played by us) who wants to lower their EMI. We look at how you explain, handle objections and agree the next step. We'll also check your basic lending knowledge and ask you to write a short WhatsApp reply to a customer.
3. Interview with a Founder: a short conversation on fit, values and how you work.

Must-haves

• 2+ years of sales calling experience (inside sales or tele sales)
• Fluent English and Malayalam, spoken and written
• Clear written communication for daily WhatsApp messages
• Basic lending knowledge: EMI, interest rate, tenure, CIBIL score, foreclosure, lender documents
• Follow-up discipline and up-to-date CRM notes
• Comfortable with daily call numbers and monthly disbursal targets
• Graduate in any stream (waived for strong loan sales experience)
• Comfortable with 6 days a week in office and high call volume

Nice-to-haves

• Experience selling loans, credit cards or other financial products at a bank, NBFC, fintech or DSA
• Hindi or Telugu