Sales Executive - Full Time - Freshers

MTK It Service; Mhalunge; On-site; INR 167,000 - 279,000; Full time

Job summary

MTK IT Service in Hinjewadi is hiring a Customer Service Executive to handle inquiries, generate and manage leads, and provide information about MTK IT Service. The role emphasizes effective communication, empathy, professionalism, and strong follow-up abilities.

You will coordinate with internal managers, maintain records in CRM, and support sales through proactive follow-up and lead nurturing. Openings are for fresh graduates up to 2 years of experience, with a focus on customer-centric

Qualifications

• Experience required ranges from freshers to 2 years, with 0-2 years noted.
• Excellent English and Hindi verbal communication and interpersonal skills.
• Freshers with excellent communication skills are welcome.

Responsibilities

• Lead management and follow-up, classify leads as Hot, Warm, or Cold.
• Maintain regular follow-ups with potential customers.
• Test and refine DM outreach scripts, hooks, and value propositions to improve response rates.
• Maintain strict follow-up schedules with high-intent prospects.
• Handle customer queries and requirements; maintain accurate records in CRM.

Skills

Lead management

Follow-up

Communication skills

Empathy

Listening

Persuasion

Education

Graduate

Tools

CRM software

Job description

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : HinjewadiPosition Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, MBBS, BHMS, Professional Degree, Certificate/Diploma/Others)

• Role

  Sales Executive

• Industry Type

  FinTech

• Gender

  Female

• Age Limit

  18 - 25 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office