Openings For Sales Executive | Freshers & Experienced

MTK It Service; Mhalunge; In loco; INR 167.000 - 279.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Sick Time

Descrizione del lavoro

MTK IT Service is seeking a Customer Service Executive to handle incoming inquiries, generate and manage leads, and provide information about MTK IT Service from Hinjewadi and Katraj. The role emphasizes excellent communication, empathy, and professional conduct, with strong follow-up abilities.

Responsibilities include managing leads, following up with prospects, refining outreach scripts, and maintaining accurate CRM records.

Competenze

• Education: Any Graduate.
• Experience: 0-2 yrs (Freshers with excellent communication skills are welcome).
• Good English and Hindi verbal communication and interpersonal skills.
• Good listening and persuasion abilities.
• Positive attitude and customer-focused approach.

Mansioni

• Lead management and follow-up; classify leads as Hot, Warm, or Cold.
• Maintain regular follow-ups with potential customers.
• Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.
• Maintain strict follow-up schedules with high-intent prospects.
• Handle customer queries and requirements.
• Maintain accurate records of customer interactions, cases, and resolutions in CRM and operational systems.

Conoscenze

Excellent communication

Empathy

Follow-up abilities

Interpersonal skills

Customer-focused

Formazione

Any Graduate

Strumenti

CRM software

Descrizione del lavoro

Job description:

Position : Customer Service Executive

Department : Sales

Company : MTK IT Service

Location : Hinjewadi & Katraj

Position Overview:

The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.

Key Responsibilities:

• Lead management & Follow-Up classify leads as Hot, Warm, or Cold.
• Maintain regular follow-ups with potential customers.
• Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.
• Maintain strict follow-up schedules with high-intent prospects
• Handle customer queries and requirements.
• Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.

Requirements & Qualifications:

• Education: Any Graduate
• Experience: 0-2 yr (Freshers with excellent communication skills are welcome)
• Good English and Hindi verbal communication and interpersonal skills.
• Good Listening and persuasion abilities.
• Positive attitude and customer-focused approach.

Benefits : Paid Sick Time

Work Location: In person

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com)

• Role

  Sales Executive

• Industry Type

  IT-Hardware & Networking

• Gender

  Female

• Age Limit

  18 - 25 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office