Sales Executive

Style Plus; Thiruvananthapuram; On-site; INR 240,000 - 420,000; Full time

Job summary

Style PLUS, a premium fashion and lifestyle retailer in Thiruvananthapuram, is seeking a Sales Executive to engage customers on the shop floor, advise on products, and ensure a premium, customer-centric shopping experience. The role covers managing sections, stock accuracy, and assisting with promotions.

The ideal candidate will have strong customer service, retail sales experience, and the ability to work in a fast-paced environment, including weekends and varied shifts on-site.

Qualifications

• Strong customer service and interpersonal skills to engage diverse shoppers and build relationships.
• Sales and retail skills including upselling and achieving targets.
• Communication in English and local languages with clear verbal skills.
• Basic merchandising and store operations such as maintaining displays and inventory.
• Ability to work weekends, holidays, and varied shifts.

Responsibilities

• Engage with customers on the shop floor, understand needs, and recommend products and brands.
• Maintain product displays, stock accuracy, and assist with promotional activities.
• Support billing or order processing and respond to customer queries and feedback.
• Uphold store standards in appearance, service, and product knowledge.

Skills

Customer service

Retail sales

Communication skills

Merchandising

Fast-paced environment

Flexible shifts

Education

High school diploma

Commerce/Business/Retail management degree

Job description

Company Description

Style PLUS is a premium fashion and lifestyle retailer in Thiruvananthapuram, trusted by families and shoppers since 1998. Located on Keston Road, the store offers 50,000 sq. ft. of shopping space across eight floors, featuring fashion, beauty, footwear, stationery, toys, bags, watches, gifts, edibles, and lifestyle essentials under one roof. The company is known for bringing leading national and international brands, as well as exclusive collections, to the local market and pioneering large-format retail concepts in the city. Style PLUS introduced several premium global brands and specialty shop-in-shop experiences to Trivandrum and Kerala, and continues to expand with plans for new food and beverage outlets and kids’ play areas. The business focuses on delivering a comfortable, high-quality, and convenient shopping experience backed by customer-friendly services and trusted brand partnerships.

Role Description

The Sales Executive role at Style PLUS is an on-site position based in Thiruvananthapuram. The Sales Executive is responsible for engaging with customers on the shop floor, understanding their needs, recommending suitable products and brands, and ensuring a premium, customer-centric shopping experience. Daily tasks include managing assigned sections, maintaining product displays and stock accuracy, assisting with promotional activities, and coordinating with the team to achieve individual and store sales targets. The role involves handling billing or order support as needed, responding to customer queries and feedback, and upholding store standards in appearance, service, and product knowledge. The Sales Executive is expected to work closely with supervisors and colleagues to support smooth store operations throughout opening hours.

Qualifications

• Strong customer service and interpersonal skills, with the ability to engage diverse shoppers and build long-term customer relationships.
• Sales and retail skills, including product upselling, cross-selling, and achieving daily, weekly, and monthly sales targets.
• Communication skills in English and local languages, with clear verbal communication and active listening abilities.
• Basic merchandising and store operations skills, such as maintaining visual displays, monitoring inventory levels, and ensuring section cleanliness and organisation.
• Ability to work in a fast-paced retail environment, including flexibility to work weekends, holidays, and varied shifts.
• Prior experience in fashion, lifestyle, or retail sales is preferred but not mandatory; fresh applicants with strong motivation to learn are encouraged to apply.
• Minimum educational qualification: high school diploma or equivalent; higher education in commerce, business, or retail management is an advantage.
• Professional attitude, reliability, and a customer-first mindset aligned with a premium lifestyle retail environment