Sales Executive

Kalyan Jewellers; Nagercoil; On-site; INR 180,000 - 240,000; Full time

Job summary

Kalyan Jewellers is seeking a Sales Executive in Tamil Nadu to engage customers, handle post-purchase follow-ups, and ensure satisfaction. You will address concerns, collect feedback, and build lasting relationships by resolving issues promptly, while identifying cross-selling opportunities for jewellery and related services.

Ideal candidates are 18–35, with strong communication and interpersonal skills and a customer-focused mindset.

Qualifications

• Age 18–35 years.
• Fresher or experienced candidates invited.
• Strong communication and interpersonal abilities.
• Customer-focused mindset with problem-solving skills.
• Basic understanding of jewellery products is a plus.

Responsibilities

• Conduct follow-up calls to customers post-purchase, ensuring satisfaction and addressing any concerns.
• Collect feedback to improve customer experience and loyalty.
• Build lasting relationships with customers by resolving issues promptly.
• Identify opportunities for cross-selling and promoting additional services or products.

Skills

Communication skills

Interpersonal skills

Customer focus

Job description

Role: Sales Executive

Key Responsibilities

• Conduct follow-up calls to customers’ post-purchase, ensuring satisfaction and addressing any concerns.
• Collect feedback to improve customer experience and loyalty.
• Build lasting relationships with customers by resolving issues promptly.
• Identify opportunities for cross-selling and promoting additional services or products.

Requirements

• Age: 18-35 years
• Experience: Open to both fresher and experienced candidates.
• Skills Needed: Strong communication and interpersonal abilities.
• Customer-focused mind set with problem-solving skills.
• Basic understanding of Jewellery products is a plus.