Sales Executive

Kalyan Jewellers; Karur; On-site; INR 180,000 - 240,000; Full time

Job summary

Kalyan Jewellers in Karur is seeking a Sales Executive to engage customers, follow up post-purchase, and build lasting relationships. You will identify cross-selling opportunities and ensure customer satisfaction through proactive service.

Ideal candidates demonstrate strong communication, interpersonal skills, and a customer-focused mindset. Freshers and experienced applicants are welcome, with jewellery knowledge considered a plus.

Qualifications

• Strong communication and interpersonal abilities.
• Customer-focused mindset with problem-solving skills.
• Basic understanding of Jewellery products is a plus.

Responsibilities

• Conduct follow-up calls to customers’ post-purchase, ensuring satisfaction and addressing any concerns.
• Collect feedback to improve customer experience and loyalty.
• Build lasting relationships with customers by resolving issues promptly.
• Identify opportunities for cross-selling and promoting additional services or products.

Skills

Communication

Interpersonal skills

Customer focus

Problem solving

Jewellery knowledge

Job description

Company: Kalyan Jewellers

Role: Sales Executive

Key Responsibilities

• Conduct follow-up calls to customers’ post-purchase, ensuring satisfaction and addressing any concerns.
• Collect feedback to improve customer experience and loyalty.
• Build lasting relationships with customers by resolving issues promptly.
• Identify opportunities for cross-selling and promoting additional services or products.

Requirements

• Age: 18-35 years
• Experience: Open to both fresher and experienced candidates.
• Strong communication and interpersonal abilities.
• Customer-focused mind set with problem-solving skills.
• Basic understanding of Jewellery products is a plus.