Sales Executive

Randstad; Bengaluru; On-site; INR 300,000 - 520,000; Full time

Job summary

Randstad in Bengaluru is seeking a Sales & Customer Engagement role in a Luxury / Premium retail environment. You will drive showroom sales targets, proactively assist customers, and tailor product recommendations while delivering warm, professional service.

Key duties include product storytelling, explaining features and heritage, cross-selling, handling queries, and maintaining impeccable grooming and presentation to foster repeat business and strong client relations.

Qualifications

• Excellent verbal and written communication in English and local language.
• Confident, attractive personality with a positive attitude.
• Ability to influence and persuade customers.
• Strong listening and presentation skills.
• Ability to work in a Luxury / Premium retail environment.

Responsibilities

• Achieve individual sales targets and contribute to showroom sales goals.
• Proactively approach and assist customers visiting the showroom.
• Understand customer requirements and recommend suitable products.
• Build trust and rapport with customers to enhance conversion rates.
• Promote cross-selling and upselling opportunities.
• Present products through engaging storytelling techniques.
• Explain product features, craftsmanship, heritage, and unique selling points.
• Create memorable customer experiences that strengthen brand value.
• Provide warm, courteous, and professional service at all times.
• Ensure every customer receives complete information about products and services.
• Handle customer queries and concerns promptly and effectively.
• Maintain strong customer relationships and encourage repeat business.
• Explain all company services, schemes, offers, exchange policies, and customer benefits.
• Educate customers about after-sales services and support available.
• Maintain excellent personal grooming and hygiene standards.
• Adhere to company dress code and appearance guidelines.
• Always display a pleasant, welcoming, and smiling demeanor.

Skills

Communication skills (English & local)

Persuasion skills

Listening & presentation

Interpersonal skills

Grooming & professional demeanor

Job description

Role & responsibilities

Sales & Customer Engagement

• Achieve individual sales targets and contribute to showroom sales goals.
• Proactively approach and assist customers visiting the showroom.
• Understand customer requirements and recommend suitable products.
• Build trust and rapport with customers to enhance conversion rates.
• Promote cross-selling and upselling opportunities.

Product Storytelling

• Present products through engaging storytelling techniques.
• Explain product features, craftsmanship, heritage, and unique selling points.
• Create memorable customer experiences that strengthen brand value.

Customer Service

• Provide warm, courteous, and professional service at all times.
• Ensure every customer receives complete information about products and services.
• Handle customer queries and concerns promptly and effectively.
• Maintain strong customer relationships and encourage repeat business.

Service Awareness

• Explain all company services, schemes, offers, exchange policies, and customer benefits.
• Educate customers about after-sales services and support available.

Grooming & Professional Appearance

• Maintain excellent personal grooming and hygiene standards.
• Adhere to company dress code and appearance guidelines.
• Always display a pleasant, welcoming, and smiling demeanour.

Preferred candidate profile

• Excellent verbal and written communication skills in English and local language.
• Confident and attractive personality with a positive attitude.
• Ability to influence and persuade customers.
• Strong listening and presentation skills.
• Ability to work in a Luxury / Premium retail environment.