Sales Executive

Firstmeridian Global Services; Bengaluru; On-site; INR 240,000 - 300,000; Full time

Benefits offered by this job

Performance incentives

Training and career growth

Employee recognition programs

Job summary

Firstmeridian Global Services in Bengaluru is seeking a Customer Support Executive Inbound Sales to handle inbound calls and WhatsApp inquiries, understand needs, and convert leads into sales.

The role requires 0–3 years of experience in customer support, good English and regional language skills, and basic MS Office knowledge. It offers a full-time on-site position with incentives and growth opportunities.

Qualifications

• Graduate or undergraduate, with a willingness to learn.
• 0–3 years experience in customer support, telecalling, inbound sales, or retail sales.
• Good communication skills in English and a regional language.
• Basic computer knowledge and MS Office skills.
• Customer-focused with a target-driven attitude.

Responsibilities

• Handle inbound customer calls and WhatsApp inquiries.
• Understand customer requirements and recommend suitable products.
• Convert inbound leads into sales.
• Share product details, pricing, offers, and availability.
• Follow up with prospective customers to maximize conversions.
• Update customer information in the CRM.
• Deliver excellent customer service and support upselling/cross-selling.

Skills

Customer service

Upselling

Communication skills

Target-driven

English proficiency

Education

Graduation or Undergraduate

Any discipline

Tools

MS Office

Job description

Job Title: Customer Support Executive Inbound Sales

Location: Mahadevpura, Bangalore

Job Type: Full-Time

Job Responsibilities

• Handle inbound customer calls and WhatsApp inquiries.
• Understand customer requirements and recommend suitable products.
• Convert inbound leads into sales.
• Share product details, pricing, offers, and availability.
• Follow up with prospective customers to maximize conversions.
• Update customer information in the CRM.
• Deliver excellent customer service and support upselling/cross‑selling.

Eligibility

• Any graduate or undergraduate.
• 0–3 years of experience in customer support, telecalling, inbound sales, or retail sales.
• Good communication skills in English and a regional language.
• Basic computer knowledge and MS Office skills.
• Customer‑focused with a target‑driven attitude.

Preferred

• Experience in consumer electronics, home appliances, or e‑commerce customer support.

Benefits

Benefits: Performance incentives, training, career growth opportunities, and employee recognition programs.

Working Hours

Working Hours: 9‑hour shift with weekly offs as per business requirements.