Sales Executive

Orotex Chemicals India; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Orotex Chemicals India in Bengaluru seeks a dedicated Sales Coordinator to serve as the primary contact for key customers, share forecasts, and manage RFQs and quotations. You will coordinate with Dispatch for planning and ensure timely collections and documentation.

The role requires strong communication, MS Office proficiency, and meticulous handling of quotations, audits, and customer records to drive timely closures and aligned deliverables.

Qualifications

• Experience in customer relationship management and sales coordination.
• Ability to handle RFQs and prepare quotations with breakup.
• Strong follow-up skills for payments and documentation.

Responsibilities

• Act as the primary contact for customers including GRBBS and Toyota Vendor Association.
• Share forecasts and orders with Dispatch for planning and execution.
• Handle RFQs, prepare quotations with customer-wise breakup, maintain approved records.
• Follow up with customers for payments and coordinate collections.
• Coordinate with customers for approvals, meetings, audits, claims, and required documents.
• Schedule meetings, circulate MOM, and follow up for timely closure of actions.
• Act as window for customer claims and ensure countermeasures within timelines.
• Coordinate customer ECI, SCR/PCR, APR, PO and contract reviews.
• Prepare and share monthly sales data and yearly projections.
• Maintain updated customer contact lists and records.
• Coordinate customer satisfaction surveys and audit gap closures.
• Update sales procedures and related documents as required.
• Coordinate customer gifts and business-related occasions.
• Support BD activities and other customer-related requirements.

Skills

Customer Relationship Management

Sales Coordination

Order Management

Quotation & RFQ Handling

Payment Follow-up

Audit & Claim Coordination

Sales MIS & Reporting

Communication & Follow-up

MS Office/Excel

Tools

MS Office/Excel

Job description

Role & responsibilities

• Act as the primary contact for customers, including GRBBS and Toyota Vendor Association.
• Share customer forecasts and orders with the Dispatch team for planning and execution.
• Handle customer RFQs, prepare quotations with customer-wise breakup, and maintain approved quotation records.
• Follow up with customers for payments and coordinate for timely collections.
• Coordinate with customers for approvals, meetings, audits, claims, and required documentation.
• Schedule customer meetings, prepare and circulate MOM, and follow up internally for timely closure of action points.
• Act as the window person for customer claims and ensure countermeasures are submitted within agreed timelines.
• Coordinate customer ECI, SCR/PCR, APR, PO and contract review activities.
• Prepare and share monthly sales data and yearly sales projection reports.
• Maintain updated customer contact lists and customer-related records.
• Coordinate customer satisfaction surveys and ensure closure of audit gaps.
• Update sales procedures and related documents as required.
• Coordinate customer gifts and business-related occasions.
• Support BD activities and other customer-related requirements.

Preferred candidate profile

• Customer Relationship Management
• Sales Coordination & Order Management
• Quotation & RFQ Handling
• Payment Follow-up
• Customer Audit & Claim Coordination
• Sales MIS & Reporting
• Good communication and follow-up skills
• Proficiency in MS Office/Excel