Sales Executive

Mollify Bangalore; Bengaluru; Hybrid; INR 350,000 - 550,000; Full time

Job summary

Mollify Bangalore is seeking an experienced automobile sales professional to engage customers in showroom and digital channels, understand their needs, and propose suitable vehicles with financing options.

You will conduct presentations, test drives, and feature demonstrations, aiming to meet monthly targets for units, revenue, and accessories while coordinating with finance for loans and insurance. Strong communication and relationship skills are essential.

Qualifications

• Proven experience in automobile sales or related retail sales roles.
• Strong interpersonal, communication, and negotiation skills.
• Ability to understand customer needs and provide tailored solutions.
• Basic understanding of automotive technology and financing options.
• Proficiency in CRM tools and basic office software.
• Valid driver's license.

Responsibilities

• Welcome customers in the showroom or via digital channels and engage them.
• Understand customer needs, budget, and preferences to recommend vehicles and financing options.
• Conduct vehicle presentations, test drives, and feature demonstrations.
• Achieve monthly sales targets for units, revenue, and accessories.
• Manage the complete sales cycle: inquiry handling, negotiation, finance/insurance coordination, and delivery.
• Prepare and process sales documents, purchase agreements, and registration requirements.
• Coordinate with the finance team to offer loans, lease plans, and insurance packages.
• Maintain long-term customer relationships through follow-ups and after-sales coordination.
• Stay updated on vehicle models, specifications, pricing, and promotional offers.
• Maintain accurate records of leads, test drives, sales pipeline, and closing ratios.

Skills

Sales experience

Interpersonal skills

Negotiation

CRM tools

Driver's license

Product knowledge

Tools

CRM software

Microsoft Office

Job description

Role & responsibilities

• Welcome and engage customers in the showroom or via digital channels.
• Understand customer needs, budget, and preferences to recommend suitable vehicles and financing options.
• Conduct vehicle presentations, test drives, and feature demonstrations.
• Achieve monthly sales targets for units, revenue, and accessories.

Sales & Customer Engagement

• Manage the complete sales cycle: inquiry lead qualification negotiation finance/insurance coordination delivery.
• Prepare and process sales documents, purchase agreements, and registration requirements.
• Coordinate with the finance team to offer loans, lease plans, and insurance packages.

Customer Service

• Maintain long-term customer relationships through follow-ups and after-sales coordination.
• Resolve customer concerns promptly and professionally.
• Ensure a positive buying experience and contribute to customer satisfaction (CSI).

Product & Market Knowledge

• Stay updated on vehicle models, specifications, features, pricing, and promotional offers.
• Understand competitor models and market trends to effectively position dealership offerings.

Reporting & Administrative Tasks

• Maintain accurate records of leads, test drives, sales pipeline, and closing ratios.
• Provide daily/weekly sales reports to the Sales Manager.

Required Skills & Qualifications

• Proven experience in automobile sales or related retail sales roles.
• Strong interpersonal, communication, and negotiation skills.
• Ability to understand customer needs and provide tailored solutions.
• Basic understanding of automotive technology and financing options.
• Proficiency in CRM tools and basic office software.
• Valid drivers license.

Preferred Qualifications

• Experience with premium/luxury automotive brands (optional based on dealership).
• Track record of meeting and exceeding sales targets.
• Certification in automotive sales or customer service is a plus.

KPIs (Key Performance Indicators)

• Monthly vehicle sales and revenue
• Conversion rate from lead to sale
• Accessories/add-on sales
• Customer satisfaction index (CSI)
• Follow-up and retention metrics
• Test drive-to-sale ratioa