Sales Executive

Evol Jewels; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Evol Jewels, Bengaluru, seeks a thoughtful Sales Executive to lead in-store interactions with clarity, care, and confidence. You will guide clients through our collections, understand their needs, and create a personal, lasting purchase experience.

The role blends product expertise with emotional presence, helping customers feel seen and certain in every decision. Weekend availability and delight in luxury retail are essential.

Qualifications

• 1–4 years of experience in premium/luxury retail or client-facing sales (jewellery, fashion, or lifestyle preferred).
• Fluency in English and Telugu; Hindi is a bonus.
• Weekend availability and festive periods required.

Responsibilities

• Serve as the primary touchpoint for walk-in and appointment clients with a consultative, empathetic approach.
• Present jewellery collections, explain design stories, materials, and styling options.
• Guide customers toward meaningful purchases, special orders, or personalised pieces.
• Maintain client relationships through follow-ups and occasion-based communication.
• Collaborate with store managers on display, upselling, and in-store activations.
• Coordinate custom orders, repairs, and after-sale care with timely communication.

Skills

Clienteling

Rapport-building

Active listening

Interpersonal skills

Tools

Billing software

CRM tools

Inventory systems

Job description

We’re looking for a thoughtful and customer-first Sales Executive to lead in-store interactions with clarity, care, and confidence. You’ll guide clients through our collections, understand their needs, and create a purchase experience that feels personal and lasting. This role blends product expertise with emotional presence — helping customers feel seen, supported, and certain in every decision.

Key Responsibilities

• Serve as the primary touchpoint for walk-in and appointment-based clients, offering an attentive, consultative, and empathetic experience
• Confidently present jewellery collections — articulating design stories, product value, material differences, and styling suggestions
• Understand customer needs and guide them toward meaningful purchases, special orders, or personalised pieces
• Build and maintain strong client relationships through follow-ups, reminders, and occasion-based communication
• Collaborate with store managers and stylists on display curation, upselling strategies, and in-store activations
• Coordinate custom orders, repairs, exchanges, and after-sale care with precision and timely communication
• Ensure smooth execution of billing, documentation, and order entries across digital and manual systems
• Contribute to store visual standards — ensuring every counter reflects elegance, clarity, and brand consistency
• Mentor junior sales staff and support their development by sharing insights and best practices
• Meet personal and store-level sales targets with discipline, attention to detail, and collaborative effort

Requirements

• 1–4 years of experience in premium/luxury retail or client-facing sales (jewellery, fashion, or lifestyle preferred)
• Proven ability to build rapport, listen actively, & convert interactions into trust-based sales
• Strong verbal and interpersonal skills — fluency in English and Telugu required; Hindi is a bonus
• Comfortable working with billing software, inventory systems, and CRM tools
• Availability on weekends and key festive periods (compensatory offs provided)
• Composed, well-presented, and emotionally intelligent under pressure
• A genuine interest in jewellery, customer psychology, and the art of luxury selling

What You’ll Gain

• The opportunity to represent a modern luxury brand rooted in design and detail
• Access to ongoing training in jewellery, clienteling, and retail strategy
• Performance-linked incentives and milestone bonuses
• A structured growth path to senior sales roles, training lead, or store manager positions
• A workplace that values sincerity, consistency, and thoughtful communication

Why Join Evol

At Evol, sales is not a transaction. It’s a conversation — precise, personal, and lasting.

Here, your attention to detail and customer understanding aren’t just respected — they’re essential. If you take pride in guiding decisions, holding space, and building relationships that outlast purchases, this is the place to grow.