Sales Engineer

Northern Star Engineering; Surat; On-site; INR 550,000 - 950,000; Full time

Job summary

Northern Star Engineering in Surat is hiring a Sales Engineer who will identify client needs, present fire safety solutions, and support the sales cycle from initial contact to closing.

You will conduct site visits, prepare proposals and technical quotations, coordinate with engineering and installation teams, and maintain detailed CRM records to help achieve team targets while ensuring safety compliance.

Qualifications

• Bridge technical solutions with client requirements.
• Troubleshoot issues and provide clear technical guidance before and after installation.
• Explain system features and benefits to clients.
• Lead management, negotiation, and closing in a consultative environment.
• Build long-term relationships and respond promptly to inquiries.
• Experience in fire safety or related engineering fields is beneficial.
• On-site work in Surat is required.
• CRM and office software proficiency is an advantage.

Responsibilities

• Identify client needs and present fire safety solutions.
• Prepare proposals and technical quotations.
• Coordinate with engineering and installation teams for accurate solution design.
• Conduct site visits and explain system features and benefits.
• Maintain detailed records in CRM and manage leads.

Skills

Sales Engineering

Technical Support

Communication skills

Sales skills

Customer Service

Education

Engineering degree or Diploma

Tools

CRM systems

Office software

Job description

Company Description

Northern Star Engineering is a fire safety consulting company based in Surat, providing complete solutions to protect lives and property. The organization delivers end-to-end services, including risk assessment, system design, installation, and ongoing maintenance. Its expertise covers residential, commercial, and industrial spaces, ensuring safety measures tailored to different environments. Northern Star Engineering emphasizes compliance, reliability, and long-term safety for clients seeking robust fire protection solutions. Team members work in a setting that values technical excellence and practical, real-world impact.

Role Description

This is a full-time, on-site Sales Engineer role based in Surat. The Sales Engineer will identify client needs, present appropriate fire safety solutions, and support the sales process from initial contact through closing. Daily tasks include meeting with prospects and existing clients, preparing proposals and technical quotations, and coordinating with engineering and installation teams to ensure accurate solution design. The role involves conducting site visits, explaining system features and benefits, and providing technical guidance during pre- and post-sales discussions. The Sales Engineer will also maintain detailed records in CRM or similar tools, follow up on leads, and contribute to achieving team sales targets while upholding safety and compliance standards.

Qualifications

• Candidates should possess strong Sales Engineering skills, including the ability to bridge technical solutions with client requirements.
• Candidates should possess solid Technical Support capabilities to troubleshoot issues and provide clear technical guidance before and after installation.
• Candidates should possess effective Communication skills to explain complex concepts, prepare documentation, and collaborate with internal and external stakeholders.
• Candidates should possess proven Sales skills, including lead management, negotiation, and closing deals in a consultative environment.
• Candidates should possess excellent Customer Service skills to build long-term relationships and respond promptly to client inquiries and concerns.
• Relevant experience in fire safety systems, industrial safety, or related engineering fields is highly beneficial.
• Diploma or degree in Engineering (mechanical, electrical, fire, or related discipline) or an equivalent technical qualification is preferred.
• Ability to work on-site in Surat, conduct field visits, and adhere to safety and compliance standards is required.
• Proficiency with basic office software, documentation tools, and CRM systems is an advantage.